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“Perfect Location, Excellent Accommodations” 5 of 5 stars
Review of Crown Pointe Lodge

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Crown Pointe Lodge
2.5 of 5 Hotel   |   4245 Hunt Rd, (fomerly Eagle Lake Lodge), Farmington, MO 63640 (Formerly Summer Bay's Crown Pointe Lodge)   |  
Hotel amenities
Ranked #3 of 6 Hotels in Farmington
Plano, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Perfect Location, Excellent Accommodations”
5 of 5 stars Reviewed October 29, 2013

We stayed a week in the condos in the 4-story building at the opposite end of the fairways from the Lodge. Our first floor condo had clean and spacious rooms with a comfortable bed (we like firm) and a new bed spread; with no noises heard from other guests. The hot breakfasts at the Lodge were very good with some variety each day. There is beautiful view onto the golf course from the breakfast area and Pat was helpful in providing recommendations as to local sites to visit. Condo guests pay $5 for breakfast - not free like Lodge guests - but well worth it. We wanted a central location to make day trips and view the fall colors, visit state parks, wineries, St. Louis and to do some genealogy research in southern Illinois. We did take advantage of the golf driving range and tennis court. The indoor pool looked inviting, but we did not have the time to utilize it. The location and accommodations were perfect for our purposes.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrett L, Front Office Manager at Crown Pointe Lodge, responded to this review, October 31, 2013
Thank you for taking your time to review the Crown Pointe Links Resort and the amenities that you got to experience at Crown Pointe Lodge. Pat is an excellent member of our staff and is a shining example to all employees.

We hope that you get the opportunity to visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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25 reviews from our community

Traveler rating
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    6
    6
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2013

we stayed october 6th and 7th. Great golf and very nice hotel rooms. Breakfast was good but Pat the hostess was the best. We had an issue with a late phone call about a remote control for the tv in the lobby but the hotel management handled it and we were all pleased. We will certainly stay again. golf course was in great condition and the staff was great also>

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrett L, Front Office Manager at Crown Pointe Lodge, responded to this review, October 25, 2013
We enjoyed having your group, Mr. Patterson! Thank you for your kind review and your patronage. Pat is a valued member of our team and we've enjoyed having her. I will pass along to her your nice review of her work as well. I apologize again for any inconveniences your group had endured, but was happy to correct that mistake for you! We look forward to seeing your group next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 21, 2013

My husband and I recently sold our home and needed a place to stay for 7 weeks. We landed on Crown Pointe in Farmington and love it! We are staying at the time share building and have a one bedroom place. The room is equipped with 2 tv's, a fully-stored kitchen and nice balcony. We are on the fourth floor and have a corner patio that overlooks the green of a par 3 and the tee box of a par four hole. Since we are four floors up we can also see a good part of the golf course. It is quite relaxing to watch the golfers and enjoy the sunshine. The sunsets are spectacular! I must add a special note about the staff. Every single person we encountered has been friendly and helpful. The second night of our stay, the air conditioner broke down; naturally it was over 100 degrees outside. The hotel management put us overnight in another room while the room we were staying in was being repaired. On top of that, since we are here for 7 weeks, it would be unfortunate for us to have to change rooms. The front desk staff made arrangements for us to remain in the same room for the duration of our stay. How wonderful!!!

Room Tip: Pick the room on the fourth floor with a corner balcony overlooking the 10th hole of the golf course...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrett L, Front Office Manager at Crown Pointe Lodge, responded to this review, October 25, 2013
Thank you Carol for your review. It was a pleasure having you and your husband while you were relocating. I hope your new home is working out very well for you, and yours. We hope that we get to see you all again! If you're looking for a weekend to get away and relax, let us know in advance and we'll set you up with a room and a shuttle to the Crown Valley Winery again!
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Peoria, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2013

Group of 10 enjoyed our weekend stay. Friendly staff that was very helpful. Loved the non-smoking facility. Breakfast served hot and cold items and for a "free" breakfast was good. Has a great fireplace with leather sofa and chair that we were able to hang out in the evening. Was close to town and very clean. Would stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrett L, Front Office Manager at Crown Pointe Lodge, responded to this review, October 25, 2013
Thank you very much for your review! We're happy to see that we left a positive impression on you. Crown Pointe Lodge staff hopes to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 6, 2013

This place is beautiful and the people were very nice, very helpful. Here are my pros and cons

Pros: Non-smoking through-out. Very clean. Hot breakfasts included. Large rooms and bathrooms. Swimming pool and hot tub. Fitness room, business room, tennis courts and golf course (although we didnt play, as this was winter time!) Very friendly and helpful staff. Great prices!

Cons: Non-smoking through-out (if you're a smoker and going outside isn't ideal for you). Basic rooms - although large, clean, and beautiful - would be so much better if they all included a small fridge and microwave. Travelers sometimes just like to get their food and drinks and chill out in their rooms once in awhile. Two newer beds in one of our rooms were SO HARD! I understand they do that to prolong the life of the bed, but wow! (I do have to say that when I did get to sleep, I slept great and woke without my typical backache. lol)

So that's it. I will definitely be staying here again...and I'm a smoker. I would never have given this place a chance because of the no-smoking policy, but so glad I did.

Room Tip: We had two of the basic rooms. I wrote everything about those two in my review and so I can't co...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrett L, Front Office Manager at Crown Pointe Lodge, responded to this review, October 25, 2013
Thank you very much for taking time to rate our establishment. I'm pleased to see that we were able to impress you enough that you would return, although we're not an in-door smoking facility. In the future I may suggest trying our King Jacuzzi Suite- which does have some of the amenities you mentioned you missed.

The king Jacuzzi Suite features a kitchenette, king size bed, and a Jacuzzi tub. We have also recently upgraded all of our rooms to high definition flat panel televisions. Also, the King Jacuzzi Suite has a beautiful view of Crown Pointe Golf Course.

Thank you again for your time and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Top Contributor
139 reviews 139 reviews
85 hotel reviews
Reviews in 62 cities Reviews in 62 cities
181 helpful votes 181 helpful votes
3 of 5 stars Reviewed November 24, 2012

I think this hotel has a whole lot going for it. The location is great. It is a few miles out of town, so it is quiet. It is on their golf course with a wooded area across the street. The hotel has a nice lobby. The pool looked nice, but felt cold with a toe dip. SO we did not try it. The staff was friendly. The room was well laid out and clean. But the beds were extremely hard. That alone is why we would probably not stay here again. But if they changed the mattresses...we would probably say this was the best hotel in town. All the other hotels are near shopping centers, etc. This one is in a great location. The breakfast only featured cold items...but it was okay and you could see the golf course from the breakfast area. Plus there is a nice fireplace in this room and some sofas. This truly has the potential to be the best hotel. The area near Farmington has tons of great state parks, etc.

Room Tip: You can pay extra for a room facing the golf course. But I would not see the reason to do that. Th...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrett L, Front Office Manager at Crown Pointe Lodge, responded to this review, October 25, 2013
Thank you for taking time to review our property. I'm happy to see we were able to please your party in some aspects of your stay. I am sorry for any inconvenience or displeasure you may have experience while staying at Crown Pointe Lodge. We have recently updated some of our accommodations to better meet the expectations of our guests. We have updated all of our rooms to flat panel televisions, upgraded our mattress pads, and upgraded our continental breakfast to a hot breakfast, which is still complimentary to hotel guests. We'd be happy for you to return and provide us with some feedback. Thank you for your review and I hope you decide to give us another chance!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, Missouri
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2011

Family Reunion with 6 room reservations made 7 months in advance but not pleased upon arrival when 1 room with a confirmation number had been assigned to someone else in the group. Luckily, they weren't booked and that family had a room. Rooms were supposed to be close in proximity and they were not, some one 1st floor, and others on 3rd floor. Front desk person did not apologize for inconvenience, and very laid back and non caring about the mess up. One person's door key would not work, received another and it didn't work after a day or two. Although they claim to have non-smoking rooms, one of the rooms had dingy smokey smell and the family was able to transfer to another. I was not happy when Housekeeping bangs on my door at 9 a.m. to ask if service will be needed. So much for rest and relaxation. Again, no apology, just "that's the time we're supposed to do this." Won't be staying back here again. Rooms were clean and nice but the personnel are not placing a value on customer satisfaction.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrett L, Front Office Manager at Crown Pointe Lodge, responded to this review, October 25, 2013
First, allow me to apologize for any inconvenience that was caused on our behalf to you and your party. It is never our intention to create any inconvenience or displeasure for our guests. Secondly, allow me to apologize for the delayed response. We just recently obtained control of our Trip Advisor profile so that we can review such issues.

I am proud to inform you that we are now under new management and staff. We pride ourselves on our customer service and the satisfaction of our guests. We have undergone many changes, but all have been to the guests’ advantage.

We have a complimentary hot breakfast for hotel guests from 6 a.m. – 10 a.m. every morning. Every room has been upgraded to flat screen televisions. We now have wireless internet access and guest laundry services.

I hope these changes will peak your curiosity enough to come visit us again and allow us to WOW you! Thank you for your time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Pointe Lodge

Address: 4245 Hunt Rd, (fomerly Eagle Lake Lodge), Farmington, MO 63640 (Formerly Summer Bay's Crown Pointe Lodge)
Location: United States > Missouri > Farmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Farmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crown Pointe Lodge 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Welcome to Crown Pointe Lodge! We’re conveniently located on the edge of the beautiful Crown Pointe Golf Club; a 4- star rated course by Golf Digest Magazine. Crown Pointe Golf Club is designed for all skill levels of golfers while still presenting a challenging experience.Of course, golf isn’t the only attraction in the area. We’re conveniently located in an area with rich history, culture, and recreational opportunities. We are in the heart of Crown Country. Our sister companies are a fun and enjoyable destinations for many of our guests. Some of Crown Country’s frequented local sites include: Crown Valley Winery, Crown Valley Brewery and Distillery, Tiger Ridge Sanctuary, Crown Valley at Engler Park, Antique Treasures, Spoke’s Pub and Grill, and the 19th Hole Bar and Grill. Additionally, we have many great state parks in the area. Elephant Rocks State Park is comprised of giant 1.5 billion year-old boulders that stand end-to-end. Thrill seekers will want to scuba dive at the Bonne Terre Mines in its billion gallon underground lake. Bonne Terre Mines is recognized as on of “America’s Top Ten Adventures” by National Geographic. Fantastic walking, biking, and equestrian trails can be found at St. Joe State Park; as well as recreational fishing and swimming areas. If you’re a novice or seasoned hiker you’ll also enjoy Pickle Springs. Pickle Springs is a 2.5 mile long hiking trail that offers breath taking views of the surrounding area. Please keep in mind we’re also located approximately one hour away from Saint Louis! ... more   less 
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Also Known As:
Summer Bay`s Crown Pointe Hotel Farmington

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