I traveled from Illinios to Missouri for business and have always stayed downtown, my normal hotel was sold out due to the Cardinals being in town. I found this place online, from the minute I checked in my stay was great. The staff was nice, the hotel was clean and accomodated everything I needed. I even asked for an extra pot, and she brought me a pot and pan and extra serving untensils. I will no longer stay downtown and will continue staying here, I have already booked my next two trips to stay at this location and look forward to coming back and seeing the same faces. The only issue I had was my shower, it had now water pressure. I spoke with the General Manager and she got it fixed the next day at put a bag of popcorn in my room stating " We Popped in to fix your issue." No hotel has ever gone out of their way for me and I appreciate it. Thanks Extended Stay Studio Plus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so very much for your positive review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.
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Once again, thank you for your kind words and we look forard toseeing you on your next visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.