Visited STL with my wife and in-law's over Memorial Day weekend and booked our trip through Southwest Airlines Vacations since it would include hotel/car/flight in one package. Initially I was not happy with this hotel because it was located completely across town from where we would be doing our business at in the Crestwood area of STL. But SWA Vacations didn't have a huge selection of hotels to choose from so I went with the only Marriott Residence Inn available since there would be 4 of us. While unhappy with my hotel options at booking, I was pleasantly surprised at this hotel. Every single staff member was very friendly and accommodating and I felt very welcome here. The hotel itself is well maintained and very clean. Amenities like pool, fitness center, gift shop, etc were all satisfactory. Breakfast in the morning was very good for a hotel so that was a great surprise. The front office manager at the front desk was a friendly guy who greeted everyone. The location still leaves a lot to be desired because its in the middle of a business park off of I-70. Fortunately there is a McDonalds and MotoMart convenience store right next door within walking distance plus there is a Jack In the Box about 2-3 blocks down. Beds and the pillows in the room were incredibly comfy and my father in law and I remarked how we slept so well like babies! Only things that were unsatisfactory was (A) the first night we were there (5/25/12), there was a huge family reunion that occupied every inch of the 1st floor and entry area that was loud til late at night with people yelling and kids running everywhere and (2) the A/C unit in my room was loud (but it worked great) each time it kicked on. Interesting note is that this hotel is directly across the street from the training facility and offices for the St Louis Rams NFL team. Overall I do recommend this property and it was worth the drive across town.
Room has long hallways so try not to stay too far down from elevators otherwise you'll be hiking...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.