We stayed here with our son for the weekend who was attending a business conference near here the next week. Although we live about a 4 hour drive from here, he lives over 10 hours from us so when we heard he was going to be so close and in a city we love to visit off we went. When our son's plane was delayed and he missed his connecting flight and was unable to get here that night, although it was 10:00 that night when we found out, they still allowed us to cancel his room reservation for the night. There is an Applebee's connected thru the lobby of the hotel so there is no need to even drive to eat if you want to stay in and they offer room service from there also. Can't say enough good things about this experience.