I was with a large convention for three days/2 nights. Luncheon, Dinner and Banquet food was NOT diabetic as I had requested and wait staff would NOT substitute. I asked for a manager, but, he/she never showed. I paid a lot of money for food that I could not eat and had to go elsewhere for my meals.
The 'Hospitality Coffee' provided by the hotel from 8-10 AM was empty of the bagels and coffee by 9 AM and not refilled. There was no tea and when I requested some hot water and a tea bag, I was told that it was impossible.
My room was booked online and it was acceptable, not great as I had paid for. The a/c was on and it was 63 degrees upon arrival on a day when the temperature outside was 40's and snow. There were no instructions on how to change it from a/c to heat in the hotel notebook and the phone lines to the front desk were constantly busy. I had to go to the front desk and ask.
The air in the entire hotel was hard to breathe as it smelled of smoke and very dusty. As I am a Priority Club member I expected better.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Select Executive Center - Columbia, MO. This majestic Columbia, MO hotel is the only true full service hotel in Columbia, MO & is just minutes away from the University of MO campus & the Downtown District. This luxurious hotel is adjacent to the Columbia Mall and Cosmopolitan Park. The Holiday Inn Select is located at exit 124 right off I-70 and is just a quick drive to the Columbia Regional Airport.Along with offering complimentary high-speed wireless Internet access, you can also enjoy a refreshing swim in the indoor or outdoor pool, or relax in the outdoor hot tub. Maintain your exercise regiment in our 3,000 sq. ft. fitness center. For your dining pleasure, we offer 3 restaurants - Picadilly's serves breakfast daily, Churchill's is a 4 star restaurant with meritorious service. The SportsZone is ready for the big game with 42 plasma TVs & one colossal 240 Hi-Def screen. At the Holiday Inn Select, there's no need to go anywhere else. Your conference or event is sure to be a success at the Executive Center. With over 35,000 square feet of meeting space the hotel can accommodate the full spectrum of groups up to 2,700 people. The Columbia, MO Expo Center adjoins the hotel and is ideal for trade shows & large events. Our experienced team of meeting specialists will work with you to ensure a flawless event. ... more less
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- Also Known As:
- Holiday Inn Select Columbia - Executive Hotel Columbia
- Holiday Inn Columbia
- Columbia Holiday Inn