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“Horrible experience” 1 of 5 stars
Review of Americas Best Value Inn Conference Center Columbia

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Americas Best Value Inn Conference Center Columbia
2.0 of 5 Motel   |   1900 Interstate Hwy 70 Drive SW, Columbia, MO 65203 (Formerly Days Inn Conference Center Columbia)   |  
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Hotel amenities
Ranked #26 of 36 hotels in Columbia
Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
“Horrible experience”
1 of 5 stars Reviewed 3 days ago NEW

Would like to be more diplomatic, but this place is an absolute dump. Poorly maintained is an understatement. The heater didn't work and the bathroom was disgusting. The carpeting and bedding was old and the room dingy at best. Breakfast was cold and unappetizing. Strongly recommend finding another motel when in the Columbia area.

Room Tip: This motel was formerly the Days Inn.
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  • Stayed May 2014, traveled solo
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 people have reviewed this hotel

Traveler rating
    2
    2
    0
    4
    3
See reviews for
3
Couples
0
3
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Sunrise Beach, Missouri
1 review
4 of 5 stars Reviewed 4 weeks ago

We were looking for a reasonable motel in Columbia to stay at. The staff was very helpful and went out of their way to take care of our needs. They are currently undergoing remodeling and when it is finished it will be a 5 star motel. The "free breakfast" was okay, but the biscuits and gravy left a lot to be desired. They have a full service restaurant that is being renovated and will make a nice place to dine when it is finished. We will stay here again!

Room Tip: No freeway noise from rooms in the court yard and they are close to the pool
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tberry58, General Manager at Americas Best Value Inn Conference Center Columbia, responded to this review, 4 weeks ago
Thank you for your kind review. I have talked to our breakfast cook about the biscuits and gravy and have resolved the issue. We do our best to ensure our guests have a great experience and we meet all their expectations. We look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed June 1, 2014

When we arrived the front desk was not even labeled so and only said restaurant and lounge. The one good thing was the guy at the front desk was nice. Other than that not worth staying at again. The light fixture in the bathroom was falling off the ceiling, the sink had not been cleaned and I could scrap stuff off of it, we were missing a towel, it looked like the mini fridge hadn't been defrosted in months and had an inch of ice in it, and I have never seen an air conditioner put out humid air. It was actually more humid in my room than outside. The carpet was also fraying in several spots. I was an assistant manager of a motel and I have never seen such a poorly up kept place in my life. If I wasn't so tired of driving I would have gotten a refund and gone somewhere else.

  • Stayed May 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tberry58, General Manager at Americas Best Value Inn Conference Center Columbia, responded to this review, 4 weeks ago
We appreciate you taking the time to respond with your feedback. Since your review we have resolved the maintenance issues. I apologize that the cleanliness in your room did not meet your expectations. Our goal is to ensure our guests are provided with a clean and comfortable room. We are working hard on improving our product to make our hotel better. Thank you for commenting and hope that we may serve you again in the future.
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Centennial, Colorado
1 review
1 of 5 stars Reviewed May 24, 2014 via mobile

Stayed over graduation weekend and the only hotel available. Stayed in a suite that was a total pit! Kitchen area was a total mess; floor dirty, counter top covered with dried drink stains, extra bedroom floor had not been vacuumed and completely unwelcoming; bathroom toilet had not been cleaned as well as the floor; and the odor was bad! The staff moved us into a new room which was fairly clean but the heating system was not operating correctly and was
very noisy. The staff was helpful but the hotel is poorly maintained. Will not stay at this hotel again!

  • Stayed May 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tberry58, General Manager at Americas Best Value Inn Conference Center Columbia, responded to this review, May 27, 2014
Thank you for taking the time to complete a review. I apologize that the cleanliness in your room did not meet your expectations. Our goal is to ensure all of our guests are provided with a clean and comfortable room. Your concern will be taken very seriously and will be handled immediately. We do hope to regain your confidence so that we can provide you with an experience that will meet your expectations.
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1 review
5 of 5 stars Reviewed May 14, 2014

The only problem is the excersise room needs a little more variety on machines. The staff was excellent and helped me with everything I needed. Beds were comfortable and rooms were clean. The free breakfast was exquisite and I can't forget to mention the free drink coupon at the bar. I will definitely be staying here again.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tberry58, General Manager at Americas Best Value Inn Conference Center Columbia, responded to this review, May 18, 2014
Thank you so much for your kind review. We do our best to ensure our guests have a great experience and that we meet all theIr expectations. We look forward to serving you in the future.
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West Plains, Missouri
1 review
2 of 5 stars Reviewed May 14, 2014

This is a very old hotel and shows its age. The room was dirty and smelled horrible. The bathtub did not drain and was full of hair. The bathroom counter had cigarette burns (even though we were in a non-smoking room) If it had not been so late and we had not been so tired, we would have attempted to look elsewhere. I will know not to stay here, the next time I am in Columbia.

p.s. It is really to bad that they have not bothered with renovations. It has a retro Route 66 kinda of style and could have great potential.

  • Stayed May 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tberry58, General Manager at Americas Best Value Inn Conference Center Columbia, responded to this review, May 18, 2014
Thank you for taking the time to complete a review. I apologize that the cleanliness in your room did not meet your expectations. Our goal is to ensure all of our guests are provided with a comfortable and clean room. Your concern will be taken very seriously and will be handled immediately. We do hope you stay with us again in the future so we can meet or even exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2014

Unfortunately everything was booked for the night we were in town, this was the only room we could get, and now I know why. The room was smelly, dirty and only 2 light bulbs worked. If we weren't so tired we would have left. Absolutely should not be allowed for humans. You could not pay me to go back.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tberry58, General Manager at Americas Best Value Inn Conference Center Columbia, responded to this review, April 30, 2014
Thank You for taking the time to write a review regarding your recent stay at our hotel. I apologize for failing to meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer a great experience for our guests in the future. I hope you will consider staying with us again so that we can show you we can meet and even exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn Conference Center Columbia

Address: 1900 Interstate Hwy 70 Drive SW, Columbia, MO 65203 (Formerly Days Inn Conference Center Columbia)
Phone Number:
Location: United States > Missouri > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 36 hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Conference Center Columbia 2*
Official Description (provided by the hotel):
Americas Best Value Inn Columbia offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms with in-room Wi-Fi, free full breakfast and free coffee in lobby. All guest rooms include coffeemaker, cable TV, HBO, ESPN, Showtime, alarm clock, free local calls, and wake-up service. At Americas Best Value Inn Columbia, We’ve Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Columbia-Days Hotel Columbia
Columbia Days Inn Hotel
Days Inn Columbia

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