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“First Class Hotel” 5 of 5 stars
Review of Hilton Garden Inn Columbia

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Hilton Garden Inn Columbia
3.0 of 5 Hotel   |   3300 Vandiver Dr, Columbia, MO 65202   |  
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Ranked #8 of 36 Hotels in Columbia
Gallatin, United States
1 review
“First Class Hotel”
5 of 5 stars Reviewed October 31, 2013

Staff was very friendly & helpful. Hotel clean, room was top notch. Food was great!! Over night stay, in for a show at the Missouri Theater. Front desk called a cab for us & we made the show on time. Restaurant was open till 10pm on a week night, that made it nice we had dinner after the show and a few drinks. Then up to our room for a great nights sleep. I would recommend this hotel to everyone if your visiting downtown Columbia, MO.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, December 27, 2013
On behalf of the Hilton Garden Inn-we sincerly thank you for your feedback. We are pleased to hear that your stay was enjoyable and your experience in the Garden Grill was pleasurable. Thank you for the high remarks and please come re-visit us soon!
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227 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Odessa, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 30, 2013

Everything was wonderful at our stay. We stayed here before and made reservations this time because it was MU homecoming and the only availability. We got the bed/breakfast plan which wasn't offered to us until I saw it online. THe only negative we had was the air conditioning was on 60 degrees in the room and it was 40 degrees outside so I slept in all my clothes till 2:30 am when it got warm in the room. I don't think Hilton should charge for breakfast considering even the cheapest hotels now include them with just as much or more than was available at this location and the price was jacked up because of special event. OVerall, was thrilled to have a quiet hotel!!!!!!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, December 27, 2013
On behalf of the Hilton Garden Inn-thank you for your response. Our breakfast is a full-hot cooked to order breakfast which is the largest in town serving ready to made omelets, pancakes and eggs to your perfection. We are sorry to hear that you were not satisfied with the temperature in your room. We will alert maintenance staff and have them perform thorough checks of our cooling units. Thank you again for your response and we look forward to your next stay!
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Kansas City, MO
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 29, 2013

We have season football and basketball tickets, so we regularly stay here when we come in for games. Staff ALWAYS goes above & beyond to make things perfect for you, plus they dress appropriately in Black & Gold on game days, so that's a huge plus for me. :) Rooms are always spotless and fresh. Choose the Bed & Breakfast package - it's a great deal for a wonderful buffet, or cooked to order breakfast the next morning. They also have a shuttle to take you to & from the stadium for games. Love this place! Kind of off the beaten path, but that's OK because it's very quiet, and the beds are extremely comfortable.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, December 27, 2013
Thank you for your feedback of the Hilton Garden Inn. We are happy to hear that you enjoy your frequent stays with us, and that our staff provides an exemplary level of customer service. We love taking part of the game day festivities, and we are happy that you enjoy our team spirit. We look forward to your next stay with us!
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Kansas City
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 28, 2013

I am a clean-freak, so as far as that goes, it was a pretty good hotel: There was a piece of wood trim missing from the side of the front desk, and in our room there was a stain by the bed the size of the palm of my hand, and a few scratches on the desk top, but other than that, I do have to say it was pretty clean and met my standards--no funny smells or odors.
HOWEVER, I tried to check in early and the man stated they would be with me in a half-hour, which is fine. I waited in a comfortable lounge by a gas fireplace watching tv, with access in the lounge to coffee, lemonade, and cookies (except some kids went through the lobby and stole all the cookies) so there were none left. I saw people come in and were told to wait like me, trying to check in early--they were admitted after they waited appx. 20 min. After finally 90 minutes I went to check on my room and they said it had been ready --UGG they should have told me!! I sat there in the lobby for 90 min right in front of the desk with no one seeing to my room. Bad customer service. Then they didn't even offer to help me with my luggage after making me wait. Grrr. Some chubby kids were running around the hallways and went to breakfast with bare feet-ikk (I didn't expect those types to be here).
Anyway the room has an awkward layout so that the bathroom door is in the way of opening the room door. I did like the high ceilings. Neutrogena products for the bathroom. Small microwave, and a mini fridge but the mini fridge has NO freezer and was not very cold, like it was broken. The elevators are VERY slow. Small pool, a hot tub, and a small fitness room with good treadmills. Breakfast you have to pay for, but I would not pay for a buffet with barefoot kids running around the dining area--there should be a staff member or a rule against such behavior when people don't know any better. There is a deli that shares the parking lot, along with a Ruby Tuesday and a Longhorn steakhouse. Its on the north edge of town by Bass Pro, so you have to drive a little to get into the busier section. Overall for the price, you can do better by staying at the Hampton Inn about a mile away.

Room Tip: Choose a room with the teens in it like 215 or 315 or 412, or something like that located on the bac...
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, December 27, 2013
Thank you for your review of the Hilton Garden Inn. We are happy to hear that you appreciated the hard work that our staff puts in to keeping the hotel clean. We are sorry that the check in process did not meet your expectations, but we are glad that you enjoyed your room once the process was complete. We are glad that you enjoyed our hotel's amenities, and we are sorry that your dining experience was not as you expected. Thank you for your feedback, and we look forward to your next stay!
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Joplin, United States
1 review
4 of 5 stars Reviewed October 24, 2013

A little pricey but I didn't have an opportunity to get advance reservations. Staff is very courteous and helpful and overall condition of the facility is very good. There was some noise from adjoining rooms (toilet, shower, etc.) but not enough to bother me. It might be a problem if you are a light sleeper. Access to the hotel from the highway is a little tricky and not well marked. Business amenities (work space in the room, internet, business center) were very good.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, December 27, 2013
Thank you for taking the time to review the Hilton Garden Inn Columbia. We are happy to hear that you enjoyed your stay with us and that the staff exceeded your expectations. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Villa Ridge, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

Had no idea I would be staying at a full service hotel with a restaurant and bar. The staff were all very helpful. The bartender was fantastic. The rooms were brand new. I will not hestitate to recommend group events at this location in the future.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, December 27, 2013
We are happy to hear that you enjoyed your stay with us, and we'd like to thank you for taking the time to review the Hilton Garden Inn Columbia. As a Hilton hotel, we are committed to providing the highest level of service and the best amenities so that our guests feel at home away from home. We look forward to your next stay!
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Destrehan, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

Excellent hotel. All problems were minor and handled by Staff immediately. Breakfast was excellent. Room and common areas were up to Hilton standards. All Staff members from manager to cleaning people were friendly and courteous.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this review, December 27, 2013
Thank you for your review of the Hilton Garden Inn Columbia. We are happy to hear that you enjoyed your stay, and that our staff was able to accommodate your needs with the highest level of guest service. We look forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbia

Address: 3300 Vandiver Dr, Columbia, MO 65202
Phone Number:
Location: United States > Missouri > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Columbia
#6 Family Hotel in Columbia
#8 Business Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Columbia 3*
Number of rooms: 151
Official Description (provided by the hotel):
The Hilton Garden Inn Columbia hotel in Missouri is located in north Columbia at Hwy 63 and I-70. The hotel is close to the Bass Pro Shop, Missouri Centerstate Office Complex and the Industrial Area. Enjoy Missouri hospitality at the many restaurants including Ruby Tuesday and Lone Star Steakhouse which are within walking distance of the hotel. We also features 12,000 sq ft of flexible conference space.We offer amenities such as business center that is complimentary to guests and accessible 24-hours a day. Our on-site restaurant serves breakfast and dinner. We also have an indoor pool and hot tub. All of our guest rooms are equipped with complimentary free Wifi, a microwave, refrigerator and coffeemaker and more. ... more   less 
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Also Known As:
Hilton Garden Inn Columbia Hotel Columbia
Hilton Columbia
Columbia Hilton

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