We were coming into Columbia Mo and called this motel on the phone to verify that they had a hot tub,pool and buffet brakefast and we were told they did and we even asked if the hot tub was working and he said yes.
We got checked in and about an hour later about 2pm we went swimming the pool was not to bad it was kinda cloudy but it was ok, we went to get in to the hot tub and it was ICE COLD!!!!! we asked the desk about this and he said he did not know why it was not working . He said he wouold look into it after 3 pm when he could leave the desk.
Well we were swimming til 4pm and never saw anyone come check it out.
that eveing we did go to check it again about 8pm and it was luke warm it had not really heated up.
This is the reason we stayed here was because of the hot tub, we could have stayed at another hotel that had the breakfast and a pool but no hot tub for $10.00 cheaper.
We complined to JULIE the front desk magr the next morning and she had the attiude i don't care we fixed it and it is working now, and she also stated what eles would you like us to do? u complained last night it was not working and we fixed it and we said well we did not enjoy it so we were not happy about it and she again said oh well. This is the 2nd time I have stayed at a Quality Inn and there have been pool/hot tub problemss kinda sad.
- Also Known As:
- Quality Hotel Columbia
- Quality Hotel
- Quality Inn Columbia
- Columbia Quality Inn
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