The staff who come in contact with the guests are polite. The food is as expected in these situations. However, in Room 105, there is a terrible infestation for bedbugs. The room seemed dirty; there was an old M&M behind the toilet. When we came in the sink and shower were not cleaned out. But when I awoke with strips of bites, I knew we had an infestation. We packed and got out fast, altho we had reserved for anther night. The desk clerk was "interested' and said they would "check it out", but there was no effort to ameliorate the situation. I have traveled all over the world and stayed at modest B&B's and never had this experience. My Dad was an entomologist, a grad of Mizzou; I know about insects. They need to strip the room, steam it all, replace the carpet, bed, bedding, drapery, etc. I just hope we are not transporting them.

I stayed there at the end of last year for three weeks as my sister was terminally ill and in the hospital.

The smiles and inquiries from the front desk and dining staff sure made for brighter mornings during a most difficult period for my family. It helped me face the days at the hospital. We are headed back this month for a reunion and will be staying there again. There kindness and consideration will not be forgotten.

I spent five nights here on business in a studio/efficiency suite. I stayed here primarily becuase it was $20 to $100 a night less expensive than the other hotels in town. With the cheaper rates, you will get more construction workers or people like me on a working budget. For the most part we are not very fussy when it comes to our rooms; although, I do not like to find hairs that do not belong to me. Fortunately, I did not experience any problems with housekeeping or maintenance. Upon arrival on a Sunday night, most of the parking lot was blocked off because it was going to be resurfaced. This was completed by Tuesday evening and rather nicely done. The room was clean with no hidden surprises. They had a breakfast buffet with a variety foods for all tastes. On Tuesday, Wednesday, and Thursday evening they have a manager's reception that is essentially dinner with wine and beer. The evening hostess was friendly and worked well with the chidlren (both young and old). The breakfast hostess was not as friendly; however, usually in the morning the folks in the area are not open to a lot of conversation anyway. The pool/hot tub is open 24-hours so after a long day and then working in the room, it was nice to be able to sit in the hot tub at 1am before going to bed. Rooms had a full-sized refridgerator, breakfast bar, two burner stove, a microwave, and mini-dishwasher. Internet access, although slow, was free. You could walk across the parking lot to a TGIFridays for take-out or to grab a bite to eat. A grocery story is located about 4-blocks from the hotel. Overall I had a great experience and that was comparable to the other hotels in the Columbia area. It is a little bit of a challenge to find since it is located behind another hotel. It is within walking distance of the University of Missouri Women's & Children's hospital, so expect families of patients to be staying at the hotel. I will definitely stay here again.

We stayed here in April 2012 while taking a quick overnight trip to Columbia for an event. The front desk workers were very kind and on first glance the room was quite nice. We have stayed at quite a few hotels, both old and new, but for being so updated, this hotel was very unclean. The toilet in our room needed a good scrubbing, along with the carpet, comforter, and blinds. All very normal things that should be clean but were not. We had a smaller room with a king size bed and a nice jetted tub, but because of the cleanliness of the room I opted not to use the tub. The next morning when housekeeping came around to knock on all the doors, they seemed to scream at the doors after each knock, which was very unpleasant. The free breakfast in the morning included very odd combinations, olives, pudding, canned peaches, along with the normal eggs, toast and muffins. I tasted the eggs, and muffins and just ended up eating toast because it tasted the most normal. The best thing in the hotel was the coffee... We will definitley not be staying here again, and I would suggest that Priceline change the rating on this hotel from 3 1/2 starts to 2.