I have stayed here many times before. The ladies that used to be at the front desk were amazing.
This time, I checked in as a gold member. Without even making eye contact with me, the girl at the front desk gave me my key. Not sure she even looked to see if there was an upgrade nor did she ask me if I would rather have a room on a lower floor (which I had always been asked before). She also didn't give me a sweepstake envelope even though they had a promotional flyer advertising this sweepstakes displayed at the front desk. When I asked another staff member about it later, she gave me one.
This girl was unhelpful and not very friendly at every interaction. I miss the ladies that used to be at the front desk!
The manager is always nice but isn't there as often as he used to be.
The beds are not very comfortable but the space by the sink is nice and large for my excessive toiletries.
Unfortunately, since I was not received with the warmness I expected as a frequent customer and gold member, I'll most likely be trying a new hotel next time I come here.
- Official Description (provided by the hotel):
- The modern and sleek Fairfield Inn and Suites Columbia Missouri is perfect for our families and great for our business travelers. Our complementary business center , indoor pool and hot tub , laundry services , hot breakfast buffet , HBO , 24 hour fitness center and our fresh baked cookies upon check in ! Our spacious suites and well appointed guest rooms are perfect for any traveler ! Our market offers convenience and affordability and with every stay , Marriott points are awarded! Our hotel awaits ! See You Soon! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, EasyToBook, Travelocity, Orbitz, Despegar.com, Marriott, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Fairfield Inn & Suites Columbia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fairfield Inn And Suites Columbia
- Fairfield Inn & Suites Columbia Hotel Columbia