The room was very clean, very nice. We had one problem, and it was that the heating/air conditioning unit was making a terrible sound. What made the problem worse for me was that I was in town for medical tests and was very under-the-weather, so dealing with the noise and having the maintenance man trying to figure out the problem, and then eventually having to move to another room - was very difficult to me. My traveling partner (my mom!) told me when we were checking out, that I should ask for another discount (I already had received a medical rate) because of the trouble, but the desk clerk was very busy when I left the keys, so I didn't ask for one.