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“Not Your Typical Ritz-Carlton” 2 of 5 stars
Review of The Ritz-Carlton, St. Louis

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The Ritz-Carlton, St. Louis
4.5 of 5 Hotel   |   100 Carondelet Plaza, Clayton, Saint Louis, MO 63105   |  
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Suite St. Louis
Ranked #1 of 6 hotels in Clayton
St Louis Missouri
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Not Your Typical Ritz-Carlton”
2 of 5 stars Reviewed March 8, 2013

Their statement " culinary experience like no other" Will look at other alternatives in future.

Totally failed our expectations.

Attended event held early Feb. Executive chef has yet to reply

Location and facility provide a great FIRST impression.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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332 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Portsmouth, United Kingdom
Top Contributor
101 reviews 101 reviews
42 hotel reviews
Reviews in 52 cities Reviews in 52 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 4, 2013

As you would expect from a Ritz the hotel was very good, although this hotel could do with a little updating in the bathroom areas of the rooms. Restaurants are very good, but the Sunday Brunch is exceptional value and very good.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 25, 2013

This isa terrific hotel but, in my view, not up to the 5 star standards of the Ritz Carlton. I must begin by saying I will definitely stay there again. My room was lovely and the staff was terrific. However I was very disappointed with my dinner options. The dining room was closed; not sure if it was because it was Monday or if it is being renovated. I could order from a very limited bar menu or the room service menu. Really? So not like the Ritz Carlton's I am accustomed to. I ordered a Cobb salad and a steak sandwich, hoping to end up with a Cobb salad with steak. Almost but not quite.....it was the worst Cobb salad I have ever seen and the steak was so thin and grizzly that it would have been impossible to have it served rare, as I ordered.
Having said that, my server was delightful.
The fitness center is terrific and I hope the next time I come I will have time to book a service.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 19, 2013

I stay at this property whenever I'm in St Louis and I absolutely love it. Its one of the best Ritz's globally I think. The staff is SO KIND - they greet you, learn your name, check on you, they are just the best - and the hotel is very updated and also a great spot to entertain clients. The private dining room is an experience to be had - one of the coolest client dinners I've ever hosted was back there. Room service is fantastic and surprisingly affordable compared to just about any luxury chain.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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california
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 13, 2013

Whenever I feel like splurging on a hotel in St Louis I stay at the Ritz. It is hands down the best accommodation the city has to offer. I have stayed in dozens of other hotels in the city on my trips to SLU, and this hotel tops them all. The lobby, the service, the lobby bar and entertainment, the neighborhood, the rooms, the club level, and the amenities are outstanding. It is tucked away off of Forest PKWY, in a charming cul-de-sac with nearby restaurants and lovely shops. The rooms are modest, but you can tell your in a Ritz Carlton by the cleanliness, the large bathrooms, and the bedding. They offer bottled water in the rooms, turn down service, and complimentary coffee in room or in lobby. It is well worth the price you pay. Most of the rooms have balconies and a nice view of the area.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 2, 2013

My husband and I stayed in an Executive Suite in December 2012 and had a lovely stay. The room was very spacious, the bed was so comfortably and everything was perfect. We had the Sunday buffet which was great. Lots of seafood, meats and desserts.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NY
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 27, 2013

we stayed here while visiting our daughter who attends school in the area. hotel is always clean and comfortable. staff always kind and helpful. we had a one bedroom suite for the first time and it was extremely large. we could have stayed the whole week it was so nice!!! hotel in middle of clayton - close to many restaurants, washington university, shopping etc. about 15/20 mins from airport (w/o traffic). the hotel lobby is old and grand. rooms and bathrooms all updated and lovely. highly recommend.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Clayton
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO

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