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“Charming hotel” 5 of 5 stars
Review of The Ritz-Carlton, St. Louis

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The Ritz-Carlton, St. Louis
4.5 of 5 Hotel   |   100 Carondelet Plaza, Clayton, Saint Louis, MO 63105   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #2 of 5 Hotels in Clayton
Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
“Charming hotel”
5 of 5 stars Reviewed February 2, 2013

My husband and I stayed in an Executive Suite in December 2012 and had a lovely stay. The room was very spacious, the bed was so comfortably and everything was perfect. We had the Sunday buffet which was great. Lots of seafood, meats and desserts.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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381 reviews from our community

Traveler rating
    205
    112
    34
    20
    10
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77
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24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
NY
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 27, 2013

we stayed here while visiting our daughter who attends school in the area. hotel is always clean and comfortable. staff always kind and helpful. we had a one bedroom suite for the first time and it was extremely large. we could have stayed the whole week it was so nice!!! hotel in middle of clayton - close to many restaurants, washington university, shopping etc. about 15/20 mins from airport (w/o traffic). the hotel lobby is old and grand. rooms and bathrooms all updated and lovely. highly recommend.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Kansas, USA
Top Contributor
177 reviews 177 reviews
56 hotel reviews
Reviews in 71 cities Reviews in 71 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 24, 2013

The large room had beautiful appointments. The mattress was comfy and at least one of the pillows actually supported something heavier than a feather (still, most of the pillows were too soft and non-supporting). The chair was comfortable and the desk made getting work done an easy task. The large bathroom had ample counter space and the staff was friendly and helpful. Such is what one expects of a luxury hotel. This Ritz doesn't disappoint.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 23, 2013

Such a beautiful place. The room was wonderful. Spacious and well appointed. Loved the large bathroom, but could have used some better lighting for make up. They did have a makeup mirror and that helped. In room coffee was good, with not just powdered creamer. All the food was provided by in house catering and has excellent. Mini creme brulee' was my fav. Dancing saturday night in the lounge was fun only wish the dance floor was a little larger.

Loved the fitness facility and pool area. Did not use the locker rooms and sauna but they are available. Great place for a winter meeting, or weekend get away. No need to leave at all during the entire stay and it didn't bother me a bit.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

I can not thank the Staff of the Ritz enough for giving our family of four a wonderful Thanksgiving stay. The hotel is beautiful, traditional and the staff was incredible. We had a small issue during our stay with an alarm clock going off in a room next door, and the staff bent over backwards to make up for the inconvenience. Everyone was ready to help, and very friendly. The pool is a bit run down, but my guess is they will work on this soon. The rooms were huge, and clean, and the beds very comfortable. The food at brunch was delicious, and the spa was a treat. We loved our stay and would highly recommend the Ritz.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Overland Park, Kansas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 4, 2013

Stayed at the Ritz in StL Dec 27th and 28th. While checking in I mentioned that my wife, who was traveling with me, really enjoyed the Bulgari bath soap/shampoo etc.. Isabel Desantos, the front desk person who checked me in, made the comment that they had moved to their own brand but then quickly made a call and before we were in our suite they had substituted all the RC soaps for Bulgari. My wife was very pleased. This was only our second stay but it lives up their creedo where the genuine care of their guests is their number one priority. It "Feels" so different from a JW or W and is light years ahead of a regular Marriott.

1.A warm and sincere greeting. Use the guest's name.
2.Anticipation and fulfillment of each guest's needs.
3.Fond farewell. Give a warm good-bye and use the guest's name.

Isabel fulfilled the three steps and while they are in transition for a GM their Front of House Manager, Peter Forder, should make sure she is recognized for her genuine effort.
I stayed on points as it was personal but for now on I'll stay there when doing business in St. Louis.

Room Tip: If you have Marriott status of Gold or above it never hurts to ask if they by chance have an Executi...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orland Park, Illinois
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 31, 2012

We just recently spent three days at the Riz-Carlton in St. Louis. The holiday decorations in the lobby were beautiful and our room was really nice and spotless. The staff and service were outstanding! The ambience of the hotel was so elegant and peaceful. We had access to the 18th floor lounge and were surprised each day by the wonderful treats that were set out for us. The hotel is located adjacent to some nice shops within walking distance. Also, the location was great for navigating around the city. My husband is in St. Louis on business a couple times each month. I plan to accompany him more often just to stay at this hotel. I highly recommend it!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, St. Louis

Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Clayton
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, St. Louis 4.5*
Number of rooms: 301
Official Description (provided by the hotel):
Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm ambiance of our luxury hotel, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Situated in the heart of Clayton, MO, which boasts a prestigious business district and affluent suburban residences, The Ritz-Carlton, St. Louis is considered one of the finest luxury hotels near Downtown St. Louis. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. ... more   less 
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Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO

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