This hotel wasn't too far from downtown (or the part of downtown where I was) and seemed to be a pretty convenient location. As others have pointed out, it does seem to get busy in the evening. I was there during the week and the lobby was quite active.
Fine service from the front desk and a decent room service menu.
The room was quite nice - it was a lot more spacious and luxurious than I expected. Things were clean and quiet.

It's being our first stay in a Ritz our expectations were very high. Everyone greeted us by name and was very friendly. When we got to the room, it wasn't spectacular, the bathroom had mildew in the shower and the vanity, the carpet was stained and the room did not have a functional iron. Also on a Saturday night the valets get very backed up, it took 45 minutes to get our car from the valet, if you are staying on a Saturday, consider calling well ahead of time if you need your car right away, this is a very busy place!! Room service was very friendly but the food was only ok, not spectacular. I would definitely give this hotel another chance for a future stay.

My one night stay at the Ritz-Carlton in St. Louis was excellent. From the minute I stepped out of the vehicle when I arrived, I was treated like I had been expected. Everyone was exceptional including the doormen, the front desk attendees, the wait staff, housekeeping and management. Everyone I encountered was pleasant, focused on my needs, knowledgeable, friendly and service-oriented.The facility is well-kept and it is clear that they pay close attention to the details. The bed was comfortable, the down pillows were plush, and they even have full-sized ceramic hair dryers in the rooms. The only downside was that the business center is very small and you have to pay to use the Internet after the first five minutes. Overall, they still get an excellent rating from me.

I have stayed at this Ritz many times over the years. I was pleased to see the guest rooms have been updated. I found te bed very comfortable. The hallway on my floor was updated a bit as well. The classic lobby remains unchanged but it's a lovely space. Down sides are fee for Internet and no clear recycling program. Service is attentive as you would expect. Expensive but it is a Ritz after all!