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Ritz-Carlton St. Louis: Traveler Reviews

4.5 of 5
100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Hotel amenities
Ritz-Carlton St. Louis
Ranked #1 of 5 hotels in Clayton
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213 reviews from our community

    Trip type
Traveler rating
    113
    61
    21
    13
    5
Date Rating
Oyster Bay, New York
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
“Superb service and accomodations”
4 of 5 stars Reviewed December 10, 2012 via mobile

Everything you would expect from the RC chain. Clean room, comfy bed. Seems like a central location, although I never left the hotel (business conference). The food was consistently good. My cleaning was returned within hours. Overall a 10 out of 10.

Stayed December 2012, traveled on business
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Ask Whipple9 about Ritz-Carlton St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
“Nice place to rest your head in St. Louis”
4 of 5 stars Reviewed November 29, 2012

This hotel wasn't too far from downtown (or the part of downtown where I was) and seemed to be a pretty convenient location. As others have pointed out, it does seem to get busy in the evening. I was there during the week and the lobby was quite active.
Fine service from the front desk and a decent room service menu.
The room was quite nice - it was a lot more spacious and luxurious than I expected. Things were clean and quiet.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask happyrobot about Ritz-Carlton St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Not quite what I expected”
3 of 5 stars Reviewed November 26, 2012

It's being our first stay in a Ritz our expectations were very high. Everyone greeted us by name and was very friendly. When we got to the room, it wasn't spectacular, the bathroom had mildew in the shower and the vanity, the carpet was stained and the room did not have a functional iron. Also on a Saturday night the valets get very backed up, it took 45 minutes to get our car from the valet, if you are staying on a Saturday, consider calling well ahead of time if you need your car right away, this is a very busy place!! Room service was very friendly but the food was only ok, not spectacular. I would definitely give this hotel another chance for a future stay.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Calitraveller4 about Ritz-Carlton St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Detail and service-oriented: Lived up to the Ritz-Carlton brand”
5 of 5 stars Reviewed November 16, 2012

My one night stay at the Ritz-Carlton in St. Louis was excellent. From the minute I stepped out of the vehicle when I arrived, I was treated like I had been expected. Everyone was exceptional including the doormen, the front desk attendees, the wait staff, housekeeping and management. Everyone I encountered was pleasant, focused on my needs, knowledgeable, friendly and service-oriented.The facility is well-kept and it is clear that they pay close attention to the details. The bed was comfortable, the down pillows were plush, and they even have full-sized ceramic hair dryers in the rooms. The only downside was that the business center is very small and you have to pay to use the Internet after the first five minutes. Overall, they still get an excellent rating from me.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GinaRubel about Ritz-Carlton St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
70 reviews 70 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
26 helpful votes 26 helpful votes
“Good reliable Ritz”
4 of 5 stars Reviewed November 15, 2012 via mobile

I have stayed at this Ritz many times over the years. I was pleased to see the guest rooms have been updated. I found te bed very comfortable. The hallway on my floor was updated a bit as well. The classic lobby remains unchanged but it's a lovely space. Down sides are fee for Internet and no clear recycling program. Service is attentive as you would expect. Expensive but it is a Ritz after all!

Stayed November 2012, traveled with family
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Ask Marybeth58 about Ritz-Carlton St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Ritz-Carlton St. Louis
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Additional Information about Ritz-Carlton St. Louis

Also Known As:
Ritz-Carlton St. Louis Hotel Clayton
Ritz-Carlton St. Louis Hotel
Ritz Carlton Saint Louis
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz
Saint Louis Ritz-Carlton
Ritz-Carlton St. Louis Clayton, Saint Louis, MO
Address: 100 Carondelet Plaza, Clayton, Saint Louis, MO 63105
Region: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Clayton
Price Range: $$$
Hotel Class:4.5 star (4.5*)
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