This property has a lot of potential, but it is in need of attention. The location is great. I intended to self-park, but ended up opting for valet because I arrived at night and the parking garage was creepy. My disappointment really started once we got inside. The common areas of the hotel were very worn and grimy and I did not find the reception desk staff friendly or welcoming. My disappointment deepened when we reached our room. It appears that an attempt was made to remodel/update the guest rooms, but the attempt stopped at new flooring and bedding. The bed was reasonably comfortable, but the wallpaper and moldings were old, stained and in need of repair. The next morning, I was going to grab a cup of coffee at the coffee bar in the lobby, but it was filthy. We did not enjoy the "free breakfast." The hostess was rude. It is a buffet, but it took forever to get coffee and a drink for my daughter. The restaurant was crowded and the set up doesn't really lend itself to a buffet configuration. I was extremely disappointed in this stay.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza St. Louis-Clayton Hotel, just 15 minutes from Lambert St. Louis International Airport, centrally located in the heart of St. Louis's most prestigious business and residential district and within walking distance of many of St. Louis s finest restaurants, bars, boutiques, and galleries. The Crowne Plaza is conveniently surrounded by notable Forbes & Fortune 500 corporations such as Monsanto, Brown Shoe and Morgan Stanley, to name a few. Nearby attractions include Saint Louis Galleria, Washington University, Gateway Arch, Union Station, Busch Stadium (Cardinals Baseball), Edward Jones Dome (Rams Football), Savvis Center (Blues Hockey), Anheuser Busch Brewery, Grant s Farm, Forest Park featuring St. Louis Zoo, Muny Opera, Fox Theatre, Convention Center, Casinos and Six Flags. The Crowne Plaza St. Louis- Clayton Hotel has recently completed a $10.5 million renovation. Come and experience the Crowne Plaza difference, pamper yourself with our Sleep Advantage program in the spacious and relaxing guest rooms featuring the seven-layer-bed sleep amenity package and complimentary wired/wireless high speed internet access. The Crowne Plaza boasts over 21,000 square feet of flexible meeting space including the Top of The Tower Crystal Ballroom. Stay at the Crowne Plaza St. Louis-Clayton Hotel and experience our consummate service and attention to detail. We deliver the Crowne Plaza promise! ... more less
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- Also Known As:
- Crowne Plaza St. Louis - Clayton Hotel Saint Louis, MO
- Crowne Plaza Clayton