This hotel just felt dirty. I think our rooms were in the older, unrenovated section of the hotel although the photos supplied here do match our rooms. The hotel staff were all helpful and friendly. I almost pulled out my iPhone to take photos of the dirty caulk around the bathroom sink but didn't. The marble baseboard to the side of the toilet looked like it hadn't been dusted off in years, it was literally caked with filth. The lamps in our room were "flourescent" type and barely lit the rooms. I couldn't see to get things out of my suitcase.

We've stayed in several different areas including downtown St. Louis and outside the city. This was our first visit at this location. My impression of downtown St. Louis is that it's so dirty, not a pleasant place to be outside or even walk down the block, in my opinion.

This Crowne Plaza and its location were such a refreshing change. The hotel itself was clean and even fresh smelling in all the public areas. The attached parking garage is convenient if you have a car. A breakfast buffet was included and it was terrific with lots of hot choices. The fitness center had the typical hotel equipment but plenty of options and space. Hotel staff was friendly from the front desk, restaurant, anyone we passed in the hall.

It was a little odd to not have carpeting in our room, I don't think we've experienced that in an American hotel before but, we prefer it from a cleanliness standpoint. The surrounding area is great if you want to get outside and stretch your legs, but if you're looking for shopping or restaurants you'll have to drive or take their shuttle.

A great experience and we’d definitely return.

Went to St Louis for the 1st time to attend Joyce Meyer's Women's Conference. Stayed at this Hotel. Girl at the front Desk who checked us in was great! Room was ok but I did not like the fact theat it was not carpeted. Great Breakfast! Super cheap Parking! We paid $6 first night and the rest of the time it was complimentary- Got to be at that high rate!!!

Free wi-fi, free breakfast, refrigerator and microwave in room. The wi-fi and breakfast are newly added amenities. Weekend parking was free. Second time staying here within 2 years and a little surprised some renovations are still not completed. Maybe there were lots of updates. Our room was very clean and we liked the hardwood floors and marble in the bathroom. Bed was very comfortable and noise level from adjoining rooms was not noticed. Breakfast service was well done with food being replenished often. That was important since dining area was quite full of guests but line moved quickly.
Two issues noticed: 1. One of the cooks and a female were having an animated verbal argument on the terrace outside of the restaurant late in the afternoon. My wife and I were walking by on our way to a different restaurant and could hear their very loud bantering for at least a block. Very unprofessional! 2. We only stayed one night but at 9 a.m. a knock at our door was a housekeeper who was ready to clean our room. I figured we would not be bothered since we would be leaving before the 12 noon checkout. The housekeeper seemed a little put off: She asked that we hang the do not disturb sign on our door to avoid her knocking again. That's actually the first time I've ever had a housekeeper arrive that early. She didn't even apologize for interrupting our morning. We had only been up for 45 minutes and were getting ready to go down for breakfast. Just a weird moment.
Other than that, everyone else in the hotel from desk clerks, waiters, and porter were extremely polite, efficient, and friendly.
Area is good since it is very close to the Galleria, a very nice mall, and there are several high quality restaurants in downtown Clayton which were all within a short walking distance from the hotel.
There are 3 different elevators that all go to different areas of the hotel. Pay attention to the instructions from the desk clerk or you may be hunting for your room for awhile. The hotel is chopped up a bit so navigating is not as easy as most hotels.
We will definitely stay here again even with the minor complaints. The location, free amenities, and price were all factors in us staying here. We hope the hotel renovations continue to make this an even better valued hotel.