I called the front desk to make a reservation and was greeted with, "ThankyouforcallingthheCrownePlazamayIputyouonholdplease?" She said the right words, but that was it. I tried to say, "Actually, I just need reservations, please." Hoping to be transferred. But, I didn't have the word, "Actually" out of my mouth before I heard a click and the hold music. Don't ASK me a question (Can I put you on hold?) if you aren't going to wait for an answer. What a terrible first impression. I'm sure she was busy but that is no excuse for this. I booked the reservation through their 800 number (wasn't blown away by hospitality there, either. But they weren't rude, at least). However, I am honestly not sure if I'm going to keep it. I was making a reservation for my boss and will recommend we book elsewhere instead.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza St. Louis-Clayton Hotel, just 15 minutes from Lambert St. Louis International Airport, centrally located in the heart of St. Louis's most prestigious business and residential district and within walking distance of many of St. Louis s finest restaurants, bars, boutiques, and galleries. The Crowne Plaza is conveniently surrounded by notable Forbes & Fortune 500 corporations such as Monsanto, Brown Shoe and Morgan Stanley, to name a few. Nearby attractions include Saint Louis Galleria, Washington University, Gateway Arch, Union Station, Busch Stadium (Cardinals Baseball), Edward Jones Dome (Rams Football), Savvis Center (Blues Hockey), Anheuser Busch Brewery, Grant s Farm, Forest Park featuring St. Louis Zoo, Muny Opera, Fox Theatre, Convention Center, Casinos and Six Flags. The Crowne Plaza St. Louis- Clayton Hotel has recently completed a $10.5 million renovation. Come and experience the Crowne Plaza difference, pamper yourself with our Sleep Advantage program in the spacious and relaxing guest rooms featuring the seven-layer-bed sleep amenity package and complimentary wired/wireless high speed internet access. The Crowne Plaza boasts over 21,000 square feet of flexible meeting space including the Top of The Tower Crystal Ballroom. Stay at the Crowne Plaza St. Louis-Clayton Hotel and experience our consummate service and attention to detail. We deliver the Crowne Plaza promise! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza St. Louis - Clayton Hotel Saint Louis, MO
- Crowne Plaza Clayton