We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Staff, Clean Hotel” 4 of 5 stars
Review of Sheraton Clayton Plaza Hotel St. Louis

Save Saved
You added Sheraton Clayton Plaza Hotel St. Louis to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Clayton Plaza Hotel St. Louis
3.5 of 5 Hotel   |   7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Breakfast for 2 Included
Ranked #5 of 5 Hotels in Clayton
Bowling Green, OH
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Great Staff, Clean Hotel”
4 of 5 stars Reviewed March 14, 2013 via mobile

This is a high end hotel for the area. The price is on the steep side, but you are paying for a nice room and some good amenities. I loved the location right next to a nice area with great eateries. I stayed for a conference and the hotel was easily able to handle our group which filled this hotel and the Lakeside next door. A very accommodating conference hotel.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review, April 29, 2013
Thank you for your kind remarks regarding your recent visit to the Sheraton Clayton Plaza Hotel.

Our team of Associates is focused on service excellence. You noticing their efforts will encourage them to work even harder to please each and every guest.

Thanks again for sharing your thoughts. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

457 reviews from our community

Traveler rating
    185
    119
    82
    48
    23
See reviews for
126
77
48
158
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Japanese first
  • Swedish first
  • Any
English first
Singapore, Singapore
Top Contributor
132 reviews 132 reviews
56 hotel reviews
Reviews in 48 cities Reviews in 48 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed March 12, 2013

1. Location: within the main business area of Clayton; good number of eateries located around the area; comfortable walking distance (~15 - 20 min to Brentwood Galleria, the main shopping mall in the area); short drive to many St. Louis attractions (e.g., St. Louis Zoo, art museum), not too far from downtown St. Louis; quick ride to airport; walking distance to metro ... all great in terms of location!

2. Room: good size; comfortable beds; tv with great range of channels; clean, well-maintained; bathroom was well-appointed (no bath tub though, if that matters to you).

3. Amenities: bar and restaurant, which serves good food; gym and heated pool; a shuttle service that takes you anywhere within a 5-mile radius (WOW!! cos that takes you to very many attractions)

4. Staff: I saved the best for last: the staff epitomises what mid-western hospitality and courtesy was all about, being treated warmly by all staff in the hotel ... the welcome I was made to feel was just wonderful!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review, March 14, 2013
Thank you for your very complete review of the Sheraton Clayton Plaza Hotel. We take great pride in extending a warm and friendly welcome to each and every guest. Your comments will be shared with the team to reinforce how their efforts are recognized and appreciated.

We look forward to serving as your host on your next visit to St. Louis.

Thank you again for the kind remarks.

Ron Juneman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
louisville
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 11, 2013

the hotel is little old but the furniture has been updated to more modern looking. The carpet also looked new. We really liked the pool patio which is on the 4th floor. I loved how everything was soo clean. There was $14 parking charge though and also you have to pay for the internet. Wish these two things were free. Still, we got a good deal by bidding through priceline so this was worth the money. This is in clayton so its 17 minutes away from st louis downtown.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review, March 12, 2013
Thank you for your comments about the cleanliness of the hotel. Our housekeeping team has been working hard to earn your praise. I look forward to sharing your comments with them.

We look forward to your next visit to the Sheraton Clayton Plaza Hotel

Ron Juneman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2013

This is a well run, clean hotel in the heart of Clayton. The rooms are on the small size and the bathroom is cramped. The hotel is clean and is well appointed and has a terrific, welcoming staff. The elevators are on the slow side.

Room Tip: Ask for a room on the executive to access the lounge which offers a good breakfast and dinner buffet...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review, April 29, 2013
Thank you for your kind remarks regarding your recent visit to the Sheraton Clayton Plaza Hotel.

Our team of Associates is focused on service excellence. You noticing their efforts will encourage them to work even harder to please each and every guest.

Thanks again for sharing your thoughts. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forest City, Iowa
Top Contributor
262 reviews 262 reviews
55 hotel reviews
Reviews in 110 cities Reviews in 110 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed February 27, 2013

Disregard any negative reviews, this hotel is a GEM and the staff is amazing! Miss Rhonda is the star of this hotel at the front desk, but there wasn't an unfriendly person there and the housekeepers kept the rooms and public spaces spotless.

The public spaces including the gorgeous lobby are clean and very inviting. The pool is warm and relaxing and the work out room is well-stocked with great machines.

The rooms are very comfortable and clean and have great views. Yes, you must pay for parking and internet, but it is worth it.

The only downside is the in-house restaurant. We had fairly bad service and the food wasn't worth the price, but I find that with a lot of hotels. I did not allow it to take away from the great stay. I would recommend this hotel to everyone and will visit many times in the future.

Room Tip: Any room is a good room!
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review, March 2, 2013
Thank you for taking the time to share your kind remarks about the hotel. Rhonda is wonderful and she will be delighted to learn how much you appreciated her services. The housekeeping team takes great pride in their work and they too will appreciate your comments. I made note of your dining experience. We will address your concern and your next visit will include a wonderful dining experience.

We do look forward to your next visit to the Sheraton Clayton Plaza Hotel.

Sincerely,

Ron Juneman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain Home, Arkansas
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 25, 2013

Parking. Let's get that out of the way. I noticed several complaints in reviews about the cost of parking here. I didn't think it was excessive for most downtowns. And I'd consider the high rises around to be a sort of "downtown". We were stuck during a snowstom at the hotel. For me, I appreciated that they had inside parking under the hotel, out of the snow, & they bundled my parking with internet & gave me a deal.
Oh, the hotel's great....I recommend to anyone needing to stay near Forest Park. The biggest drawback was that there was NO hot tub. Big pool. No hot tub. Would have liked that.

Room Tip: View from 7th floor was good. Anything higher would be better I'd think. Alexander's was g...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review, March 11, 2013
Thank you for your kind remarks regarding the Sheraton Clayton Plaza Hotel. Your review of the parking situation is especially appreciated.

We were delighted to learn how much you enjoyed your visit to the Sheraton Clayton Plaza Hotel. We look forward to your next visit.

Ron Juneman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
76 reviews 76 reviews
47 hotel reviews
Reviews in 39 cities Reviews in 39 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 24, 2013 via mobile

Hotel works well if you are visiting for business in Clayton. It is near all the major office buildings within walking distance to a number of restaurants. Rooms are fairly typical and work well, but they are nothing super modern or stylish - pretty box standard. Staff were friendly and helpful. Only drawback was the gym which was a bit cramped with limited weight machines.

Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonJuneman, General Manager at Sheraton Clayton Plaza Hotel St. Louis, responded to this review, February 27, 2013
Thank you for your kind remarks about our Associates. We believe that the quality and friendliness of our Associates is what sets us apart from the competition in the Clayton and greater St. Louis hotel market.

We made note of your comment about the Sheraton Fitness Center. We are looking for ways to expand it in the future. Our oversized indoor pool is often a nice surprise for those who swim laps as a part of the daily physical exercise.

Thanks again for sharing your kind remarks. We look forward to you next visit.

Sincerely,

Ron Juneman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Clayton Plaza Hotel St. Louis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Clayton Plaza Hotel St. Louis

Address: 7730 Bonhomme Avenue, Clayton, Saint Louis, MO 63105
Phone Number:
Location: United States > Missouri > Saint Louis > Clayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Clayton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Clayton Plaza Hotel St. Louis 3.5*
Official Description (provided by the hotel):
Welcome to the Sheraton Clayton Plaza Hotel St. Louis in bustling downtown Clayton. Experience the fresh new look of our recently renovated guest rooms and meeting spaces. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Priceline, Expedia, Travelocity, Tingo, Hotels.com, Reservation Counter, Odigeo, Venere and Otel so you can book your Sheraton Clayton Plaza Hotel St. Louis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Clayton Plaza Hotel St. Louis Saint Louis, MO
Clayton Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Clayton Plaza Hotel St. Louis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.