Hotel is a good business hotel. Free airport shuttle is excellent, and hotel is just 5 mins walk to the Metro Link to get to Downtown St Louis. Most Clayton office towers are within a 10 minute walk of the hotel, as is Clayton's main drag with its eateries.

Essay, the check in clerk, was extremely helpful. Lobby is clean and bright and bar staff friendly. Club lounge on 14th floor a bit dingy and small, but well stocked food and drink for both breakfast and evening snack.

Swimming pool is a good size, but a hot tub would be a nice addition for winter in STL (it was only 17 Fahrenheit outside during my stay)

The Sheraton Clayton Plaza is a bit older, but still a very nice hotel.

THe rooms are renovated, and the beds are very comfortable. Housekeeping is PERFECT. The rooms are immaculate!

Service is always above par, and usually far exceeds other properties. Recently, Susie made my stay perfect. A warm greeting at check in, and then she not only remembered my name when she saw me in the Club, but she remember something from my PAST STAY. You cant pay for that, and the Sheraton Clayton has several people like Susie. An employee who can add that little bit of personal service is priceless, and its something that i never forget.

THe club is nice, with daily breakfast and evening offerings. It is also open 24 hours if you need a drink or light snack. Very nice.

Great location in safe neighborhood surrounded by awesome restaurants. Easy access to interstates, shopping, etc. Rooms are small, but nice and modern. Comfortable beds. Friendly staff. Little pricey for valet parking but it's a high-end neighborhood. Definintely the nicest hotel in Clayton area.

I live in Clayton. For a large family occasion, I had made arrangements well in advance and paid for my daughter and 10 year old grand daughter to stay at the Clayton Sheraton for five nights. I accompanied them as they checked in.

The clerk at the desk told her that the queen room had only one bed, and if she wanted another bed it would be $20 more per night. He was not quite impolite, but he surely was not there to be pleasant or helpful. Other than trying to find another hotel I felt I had no option. I agreed to the additional cost. I later checked the website for the Sheraton and found that a cot or rollaway bed costs $10 per night. It would be interesting to have an acceptable explanation for that discrepancy.

We were told that she could chose not to have housekeeping, which would save $5 per day. However, she was not told that this $5 would be a credit, good only to be used in the hotel's bar or restaurant.

The free internet was available only in the lobby. The costs in the room would be $10 per day for EACH device. Perhaps the Sheraton needs to realize that we now bring our own IPads, phones, computers. The hotel needs to offer, as do most other hotels, free internet in the rooms.

And still another expense: parking the car at the hotel costs an additional $14 per night.

But the best was while checking the room before leaving, we found the perfect and appropriate end to the Sheraton stay: a dirty diaper under the bed!

There are expressions for what this hotel does: "nickel and dimeing you", and "bait and switch". It was an unpleasant experience. I will never again ask any of my guests to stay at the Sheraton.