I am platinum with Starwood, so I am not sure my experience is typical -- but probably similar for most business travelers. When I arrived, the person at the front desk said ``We've been waiting for you'' as if I were a long-lost cousin, and went into some detail about the hotel's offerings. I ended up upgraded to a beautiful suite, with a nice living area and desk.

On the floor, was a large club room for gold and platinum members which on the night I was there had wine and cheese (and brownees) complimentary, then had an excellent continental breakfast in the morning. I don't watch much TV other than sports, but about the only 2 non-sports and non-news shows I watch are Dexter and Homeland, so I was delighted that the hotel (and I take it most Sheratons) gets Showtime, which I'd much rather have than HBO.

There was also a shuttle to the St Louis/Lambert airport which operated I think on the half hour, at least much of the weekday. So all in all it was a hassle-free, pleasant experience with strikingly good service. I travel to the area now and then, so I will definitely be back in time. (Again, some of the amenities, though not all, are for frequent Starwood guests, so I am not claiming this is typical. Just what I got, which is great.)

This hotel has a chance to be pretty good as a value choice in Clayton Mo. We stayed here for three nights and upgraded to the club floor for the breakfasts and the wifi. I don't know if this was such a good deal as the fee for parking is $14 per night. The breakfasts were good to not good at all. If you have to pay a fee for wifi and add breakfasts along with the parking, it is NOT a value for money hotel.
FIX THE SLOW ELEVATORS.

I spent five days and it was perfect. If you want to hold business meetings where you have all the accommodations this is the place. There were no distractions and we got a lot done in a comfortable environment. Most of the the days I ate breakfast lunch and dinner a the hotel and the food was good. I did eat dinner one evening at J Bucks which is on walking distance. The staff was great and friendly. The workout room was also very nice. I wish all my out if town meetings could be held at this location. I had a great expience.

If you don't want to stay downtown, there aren't a lot of great choices in St. Louis. It seems that there are either budget type hotels or the Ritz. I was on a business trip for one night, and I didn't really want to spend the money for the Ritz. I could have stayed at the Chase--which I like a lot, and the area is great - lots of restaurants, etc. But we stayed at the Sheraton. The rooms are small, not very well appointed. The hotel is just tired. It needs an update. The hotel was not expensive, and that's basically why we stayed there. But seriously, you could do better than this hotel. Next time I'd head for the Chase most likely. I'd also give the Ritz a try, but I haven't stayed there in a few years and it wasn't worth the money the last time I was there.