This hotel looks almost scary from the outside, but the lobby area and staff are quite warm. The staff is actually what makes this hotel.

So, pros and cons of this hotel:

Pros: The room is spacious. Two queen beds, sitting area with desk and "kitchen" area, and large bathroom area. Plenty of room to move around. Breakfast is nice- more than your typical hotel breakfast- serving actual hot foods almost every day. The bathroom has a separate sink/mirror area from the shower/commode area (A feature I like with myself, hubby and teenage boy in one room.) And again, staff is great. Maid service was good. We had left the "no service" sign on our door one day, and the front desk called and left a message to let them know if we needed anything (towels, shampoo, etc) since we had declined the service that day. They went out of their way to greet us coming in and going out.

Cons: Where there were a lot of pluses, the negatives keep me from giving it more than an average rating. Simple things: The refrigerator is a smaller dorm-type refrigerator, even though there is plenty of room for a larger one. The mirror/sink area is right off the bedroom area and the light in that area is VERY bright. So, if one person is sleeping and another needs to wash hands/remove contacts/brush teeth the light is quite annoying to the person sleeping. The large shower has one little shelf.... right next to the shower head. So what, you say? Well, when conditioning your hair, or shaving your legs, it's just the worst place for the shelf. As large as it is, a small shelf on the other side would not take away form the shower at all. The breakfast only runs until 9:30 am. We were there for a hockey tournament, and some nights we do not get back until 1 or 2 in the morning. That extra half hour most places serve breakfast would have been nice. And, the internet is very slow and falls off frequently.

And then there were the BAD things- ants in the kitchen, loud plumbing in the walls every morning at 6:14 am (ugh), and our toilet handle broke. Now, the front desk sent someone to fix it while we were out, but when we called down to tell them what had happened, they acted like it happens all the time- which doesn't surprise me since the handle was plastic.

If I were in the area again, I might give it another chance, but I'd check to see the prices at other hotels first.

This was a very nice hotel. SpringHill Suites are excellent properties and this one was true to form. Since it was close to the airport it was a bit of a drive to get to the major attractions in Saint Louis but the price offset that in my opinion. The only thing I really wasn't a fan of was it's "off the beaten path" location. You could see it from the highway but it took a very winding route to get to it. Great clean room (thanks to Lola!) on the top floor with lots of room, comfy beds, and a great shower. Breakfast was great and always well stocked thanks to Chu! Oh, and I loved the beads in the lobby!

If you're flying out of St. Louis to any destination and need a place to leave your car, SpringHill Suites/Earth City is a great place to do it. We were able to leave our car parked in the hotel lot for three weeks at no charge. Be sure to tell the hotel staff that you are leaving your car. We stayed the night before our flight and the night after. We had a large, beautiful and immaculate room. Breakfast included the usual hotel food, but it was free with our room. The staff was very friendly and helpful.

The shuttle took us to the airport and picked us up. It stops running at 10:30 p.m. so it's good to keep that in mind. The drivers were great!

I highly recommend SpringHill Suites by Marriott.

My car was vandalized and many items taken from. Marriott only called the police on my behalf. Marriott failed to provide a safe environment for me and their guests. There were no cameras or security. The staff and management after the incident were less than helpful telling me everything would be handled by the corporate claims department. To add insult to this matter I was charged for my stay. Marriott denied the claim, which was within their legal right not accepting responsibility for this event. Based upon the very poor handling of this matter I will not be staying at this or any Marriott property again.