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“We had a sweet stay in this suite!” 5 of 5 stars
Review of SpringHill Suites St. Louis Airport Earth City

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SpringHill Suites St. Louis Airport Earth City
3.0 of 5 Hotel   |   3099 Rider Trail South, Bridgeton, Saint Louis, MO 63044   |  
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Ranked #1 of 12 Hotels in Bridgeton
Certificate of Excellence 2014
Abilene, Texas, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“We had a sweet stay in this suite!”
5 of 5 stars Reviewed August 15, 2012

We had never stayed in a Springhill Suites before staying here. We were pleasantly suprised at just how clean, professional and nice the entire facility was. We were there for an event and needed a place that would accept a family of 5. While one room probably would have been plenty comfortable, we found the rates to be so reasonable, that when we arrived and liked the room, we rented the one adjoining also. This allowed our family of five to be extremely comfortable for the week, with 6 beds total and 2 baths. The maid service was excellent and the front desk staff always greeted us with a smile as we came and left. The breakfast was nice with plenty of choices for my growing boys, and best of all the area was kept clean along with the tables. The pool was smaller than our own backyard pool so my kids chose not to bother with swimming. My husband and I both enjoyed the clean workout room. All in all, this was an excellent place for my family's stay and we will look for another Springhill Suites our next vacation.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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126 reviews from our community

Traveler rating
    45
    56
    18
    4
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 15, 2012

...wireless service. It is TERRIBLE. I have stayed here over 40 times, so this is not a random situation. It is so bad that I purchased my own mobile hotspot. Why do I still stay here then, you ask? On Rider Trail rd it is the best hotel by far. It is clean. The room is the best design for the money. The breakfast area is really clean and friendly (there is a wonderful Japanese lady who runs it). Fix the wireless and I would rate excellent.

Room Tip: I prefer walk in shower roominess to bathtubs. Make sure you specify.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 13, 2012

This hotel looks almost scary from the outside, but the lobby area and staff are quite warm. The staff is actually what makes this hotel.

So, pros and cons of this hotel:

Pros: The room is spacious. Two queen beds, sitting area with desk and "kitchen" area, and large bathroom area. Plenty of room to move around. Breakfast is nice- more than your typical hotel breakfast- serving actual hot foods almost every day. The bathroom has a separate sink/mirror area from the shower/commode area (A feature I like with myself, hubby and teenage boy in one room.) And again, staff is great. Maid service was good. We had left the "no service" sign on our door one day, and the front desk called and left a message to let them know if we needed anything (towels, shampoo, etc) since we had declined the service that day. They went out of their way to greet us coming in and going out.

Cons: Where there were a lot of pluses, the negatives keep me from giving it more than an average rating. Simple things: The refrigerator is a smaller dorm-type refrigerator, even though there is plenty of room for a larger one. The mirror/sink area is right off the bedroom area and the light in that area is VERY bright. So, if one person is sleeping and another needs to wash hands/remove contacts/brush teeth the light is quite annoying to the person sleeping. The large shower has one little shelf.... right next to the shower head. So what, you say? Well, when conditioning your hair, or shaving your legs, it's just the worst place for the shelf. As large as it is, a small shelf on the other side would not take away form the shower at all. The breakfast only runs until 9:30 am. We were there for a hockey tournament, and some nights we do not get back until 1 or 2 in the morning. That extra half hour most places serve breakfast would have been nice. And, the internet is very slow and falls off frequently.

And then there were the BAD things- ants in the kitchen, loud plumbing in the walls every morning at 6:14 am (ugh), and our toilet handle broke. Now, the front desk sent someone to fix it while we were out, but when we called down to tell them what had happened, they acted like it happens all the time- which doesn't surprise me since the handle was plastic.

If I were in the area again, I might give it another chance, but I'd check to see the prices at other hotels first.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmond, OK
Top Contributor
205 reviews 205 reviews
18 hotel reviews
Reviews in 63 cities Reviews in 63 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed July 10, 2012

This was a very nice hotel. SpringHill Suites are excellent properties and this one was true to form. Since it was close to the airport it was a bit of a drive to get to the major attractions in Saint Louis but the price offset that in my opinion. The only thing I really wasn't a fan of was it's "off the beaten path" location. You could see it from the highway but it took a very winding route to get to it. Great clean room (thanks to Lola!) on the top floor with lots of room, comfy beds, and a great shower. Breakfast was great and always well stocked thanks to Chu! Oh, and I loved the beads in the lobby!

Room Tip: Loved being on the top floor!
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Top Contributor
267 reviews 267 reviews
71 hotel reviews
Reviews in 171 cities Reviews in 171 cities
517 helpful votes 517 helpful votes
5 of 5 stars Reviewed June 14, 2012

If you're flying out of St. Louis to any destination and need a place to leave your car, SpringHill Suites/Earth City is a great place to do it. We were able to leave our car parked in the hotel lot for three weeks at no charge. Be sure to tell the hotel staff that you are leaving your car. We stayed the night before our flight and the night after. We had a large, beautiful and immaculate room. Breakfast included the usual hotel food, but it was free with our room. The staff was very friendly and helpful.

The shuttle took us to the airport and picked us up. It stops running at 10:30 p.m. so it's good to keep that in mind. The drivers were great!

I highly recommend SpringHill Suites by Marriott.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2012

My car was vandalized and many items taken from. Marriott only called the police on my behalf. Marriott failed to provide a safe environment for me and their guests. There were no cameras or security. The staff and management after the incident were less than helpful telling me everything would be handled by the corporate claims department. To add insult to this matter I was charged for my stay. Marriott denied the claim, which was within their legal right not accepting responsibility for this event. Based upon the very poor handling of this matter I will not be staying at this or any Marriott property again.

Room Tip: Stay somewhere else
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Ozark, Missouri
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 8, 2012

I have stayed at the Springhill Suites/Earth City many, many times on business. Typically I stay a week. I would rate the rooms as excellent: clean, comfortable, great pillows. Breakfast is great and the staff are wonderful. However, the walls are paper-thin. On numerous occasions I have been able to clearly hear telephone conversations from next door. On one stay the man in the room next to me was sick. Every time he coughed I thought he was in the room with me! Now I request a top floor room on the end so I only have one common wall. The other issue is a lack of staff to control sports teams or other large groups of kids when they stay at the hotel. On several occasions I've had to deal with kids racing up and down the halls and the staff saying they couldn't do anything about it.

Room Tip: Ask if there any sports teams are booked in the hotel for the dates you are considering. If so go el...
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites St. Louis Airport Earth City

Address: 3099 Rider Trail South, Bridgeton, Saint Louis, MO 63044
Location: United States > Missouri > Saint Louis > Bridgeton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 12 Hotels in Bridgeton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites St. Louis Airport Earth City 3*
Number of rooms: 117
Official Description (provided by the hotel):
The SpringHill Suites St. Louis Airport/Earth City is generating a revolution in hospitality, energized by innovation and plugged into today's travel needs. This Marriott St Louis Lambert Airport hotel is just 10 minutes away; ideally located for work or play. Complimentary airport shuttle service Mon-Fri 6:30 am to 10:30 pm, Fri-Sat/Holidays 8:00am to 10:30pm. A refreshing break from the ordinary. ... more   less 
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Also Known As:
Springhill Suites St. Louis Airport/Earth City Hotel Bridgeton
Springhill Suites Saint Louis
SpringHill Suites St. Louis Airport Earth City Saint Louis, MO - Bridgeton

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