My car was vandalized and many items taken from. Marriott only called the police on my behalf. Marriott failed to provide a safe environment for me and their guests. There were no cameras or security. The staff and management after the incident were less than helpful telling me everything would be handled by the corporate claims department. To add insult to this matter I was charged for my stay. Marriott denied the claim, which was within their legal right not accepting responsibility for this event. Based upon the very poor handling of this matter I will not be staying at this or any Marriott property again.

I have stayed at the Springhill Suites/Earth City many, many times on business. Typically I stay a week. I would rate the rooms as excellent: clean, comfortable, great pillows. Breakfast is great and the staff are wonderful. However, the walls are paper-thin. On numerous occasions I have been able to clearly hear telephone conversations from next door. On one stay the man in the room next to me was sick. Every time he coughed I thought he was in the room with me! Now I request a top floor room on the end so I only have one common wall. The other issue is a lack of staff to control sports teams or other large groups of kids when they stay at the hotel. On several occasions I've had to deal with kids racing up and down the halls and the staff saying they couldn't do anything about it.

As a traveling salesman I like to stay in clean hotels that are close to airports for the early escape dash to the airport for the sunrise flight to the next meeting. This stay was as the title described it...The rooms were very clean and quiet and the beds allowed me to have a comfortable sleep. You just can't go wrong with a Marriott...then wake up to a friendly breakfast attendant who provided healthy food. I will be returning to St. Louis next month and will not even look further...

My family has stayed at this hotel every March for the past three years. We visit family in the area and it is a great hotel to stop for a comfortable night's sleep. The beds are some of the best I have ever slept in. The rooms are always clean and very modern. It is a quiet area on the edge of St. Louis. It has a really good continental breakfast. Even the pickiest eater should find something to eat. The front desk is always friendly and can direct you to just about anywhere you need to go. All of the staff is super friendly and helpful. They also have great sample products in your room for bathing.