My car was vandalized and many items taken from. Marriott only called the police on my behalf. Marriott failed to provide a safe environment for me and their guests. There were no cameras or security. The staff and management after the incident were less than helpful telling me everything would be handled by the corporate claims department. To add insult to this matter I was charged for my stay. Marriott denied the claim, which was within their legal right not accepting responsibility for this event. Based upon the very poor handling of this matter I will not be staying at this or any Marriott property again.
- Official Description (provided by the hotel):
- The SpringHill Suites St. Louis Airport/Earth City is generating a revolution in hospitality, energized by innovation and plugged into today's travel needs. This Marriott St Louis Lambert Airport hotel is just 10 minutes away; ideally located for work or play. Complimentary airport shuttle service Mon-Fri 6:30 am to 10:30 pm, Fri-Sat/Holidays 8:00am to 10:30pm. A refreshing break from the ordinary. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites St. Louis Airport/Earth City Hotel Bridgeton
- Springhill Suites Saint Louis
- SpringHill Suites St. Louis Airport Earth City Saint Louis, MO - Bridgeton