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Embassy Suites St. Louis - Airport: Traveler Reviews

3.0 of 5
11237 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
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Embassy Suites St. Louis - Airport
Ranked #1 of 14 hotels in Bridgeton
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143 reviews from our community

    Trip type
Traveler rating
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    47
    16
    11
    3
Date Rating
Vicksburg, Mississippi
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Stupendous Breakfast!”
5 of 5 stars Reviewed January 23, 2013

Stayed one night. Enjoyed the managers reception. Rooms were very modern and comfortable. The breakfast had one of the best selections of any Embassy Suites I've stayed at! Very clean and staff friendly. Already have another trip booked to stay here.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MangoEats about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
January 29, 2013
Thank you for reviewing our hotel on Trip Advisor! We are very happy to know that you enjoyed your stay and the amenities we offer. Your comments will be passed along to the Food and Beverage department. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
“Very Nice Renovation”
5 of 5 stars Reviewed January 20, 2013

Stayed here for a couple of nights on business and was very impressed. I had stayed here a few years ago and the renovation that's taken place in the past few years is great. The bar is the focal point of the main floor and is very welcoming with its open space design.

All the hotel rooms are on an angle due to the shape of the building, it's a little odd but it works. Very clean and comfortable but that what I expect at Embassy Suites.

The breakfast was up to par and I like the regional touch of biscuits and gravy, it's a nice break from the usual French toast and pancakes which I believe they also served.

The manager’s reception was busy, but with the open design never felt crowded. In addition to bar service, there was also a cocktail waitress who was great with remembering drinks. The only downside was on Thursday night they had run out of glasses and were serving all drinks in paper cups - not the best vehicle for red wine which seeped through the seam.

The parking lot is really difficult to exit due to the constant steam of traffic coming off the interstate, a stoplight on that corner would be a great help.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask baloney56 about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
January 21, 2013
baloney56,

Thank you for taking the time to let our future guests know how you enjoyed your stay at our hotel. We hope to one day have better access to and from the hotel. Your comments will be passed along to the Food and Beverage team and we will plan accordingly for the Manager’s Reception. Once again we thank you for staying with us and hope to earn your business again next time you are in St. Louis.
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1 review
“Check your invoice!!!”
2 of 5 stars Reviewed January 18, 2013 via mobile

Check your room charge. Had a fraudulent tip added to restaurant charge. I picked up appetizers at bar last night and took back to room. Purposely marked through tip line but when I reviewed the room charge at checkout a fraudulent charge had been added. Talked to GM.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mdsjt4 about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
January 21, 2013
mdsjt4,

I apologize for the problem that you incurred while staying at our hotel. I am glad that this was handled as soon as it was brought to our attention and hopefully you were able to enjoy the rest of your stay with us.
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Montclair, NJ
1 review
“Great Stay! Convenient, clean, hotel staff was friendly. Would definitely stay there again.”
5 of 5 stars Reviewed January 9, 2013

I stayed in a King Suite. From where I was visiting, this was a convenient location and great value. The hotel was clean and the staff was friendly. I had the complimentary breakfast in the morning. They make a decent omelet. The only thing that i would change is for them to provide non-pork breakfast meats, but we are in the mid-west. I would definitely stay there again.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cnappydiva about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
January 10, 2013
Cnappydiva,

Thank you for taking the time to let our future guests know how you enjoyed our hotel. We are happy to hear that you enjoyed your stay with us and will be returning. Your comments have been passed along to the Food and Beverage department in regards to the breakfast selection. Hopefully you were able to visit all that St. Louis has to offer!
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Wake Forest, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“good value for money”
4 of 5 stars Reviewed January 1, 2013

We had a suite with 2 queen beds and a sofa sleeper. Comfortable clean accommodations. The bartender was FABULOUS! We arrived on Christmas night and he made sure we had everything we needed, including dinner. I'm not sure but he may have cooked it himself. Our only issue was that they ran out of breakfast food 30 minutes before the ending time. This was probably because it was the 26th of December. Overall, great value for the price.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kelley9733 about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
January 2, 2013
Kelley9733,

Thank you for letting our future guests know how you enjoyed your stay with us! We will pass along your comments to the bartender to let him know he met your expectations. I sincerely apologize for the breakfast issue you ran into the next morning. We hope to see you again!
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Additional Information about Embassy Suites St. Louis - Airport

Also Known As:
Embassy Suites St. Louis - Airport Hotel Bridgeton
Embassy Suites St. Louis - Airport Hotel
Embassy Suites Bridgeton
Embassy Suites St Louis
Bridgeton Embassy Suites
Embassy Suites St. Louis - Airport Saint Louis, MO - Bridgeton
Address: 11237 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
Phone Number:
Region: United States > Missouri > Saint Louis > Bridgeton
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 hotels in Bridgeton
Price Range: $$
Hotel Class:3 star (3*)
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