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Embassy Suites St. Louis - Airport: Traveler Reviews

3.0 of 5
11237 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
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Embassy Suites St. Louis - Airport
Ranked #1 of 14 hotels in Bridgeton
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143 reviews from our community

    Trip type
Traveler rating
    66
    47
    16
    11
    3
Date Rating
Wake Forest, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“good value for money”
4 of 5 stars Reviewed January 1, 2013

We had a suite with 2 queen beds and a sofa sleeper. Comfortable clean accommodations. The bartender was FABULOUS! We arrived on Christmas night and he made sure we had everything we needed, including dinner. I'm not sure but he may have cooked it himself. Our only issue was that they ran out of breakfast food 30 minutes before the ending time. This was probably because it was the 26th of December. Overall, great value for the price.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kelley9733 about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
January 2, 2013
Kelley9733,

Thank you for letting our future guests know how you enjoyed your stay with us! We will pass along your comments to the bartender to let him know he met your expectations. I sincerely apologize for the breakfast issue you ran into the next morning. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
“Christmas Visit - Absolutely Outstanding”
5 of 5 stars Reviewed December 24, 2012

This was our first stay at Embassy Suites (ES) - Bridgeton, Mo., and we were blown away. The place was recently re-decorated and is beautiful. Rooms are the typical spacious ones you get at ES. The complimentary hot breakfast was excellent, and two people stood out as great hosts, Donald the chef and Juanita the server. Omelets were great. The evening reception was wonderful as well with complimentary beer and well-drinks. We ordered food and sat at the bar, and it was awesome. Food was great and Brenda, the bartender, was fun and excellent. All in all, this is definitely a place we will stay at again during our next visit to St. Louis. Highly recommend it.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Peggy385 about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
January 10, 2013
Peggy385,

Thank you for reviewing the Embassy Suites St. Louis Airport on Trip Advisor! Your comments about Donna, Juanita, and Brenda will be passed along to the Food and Beverage department and I’m sure they will be appreciated. We are very happy to know that you enjoyed your trip along with all of the amenities. Hopefully you had a great holiday season and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, Connecticut
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
“Nice, clean, open rooms.”
4 of 5 stars Reviewed December 22, 2012 via mobile

I stayed in a king suite with a sofa bed. It was quite nice and had plenty of room. There was a TV in both rooms and a mini bar in the living area. The bathroom was nIce and clean. The shower seemed okay, though it was a little small. One thing that was great was the shampoo and conditioner! This may sound wierd but it was SO nice! It was Crabtree and Evelyn. Anyway the hotel was overall pretty nice.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TripLady1298 about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
December 31, 2012
TripLady1298,

Thank you for taking the time to leave a review on our Trip Advisor! Our future guests appreciate it. We are happy to see that you enjoyed your stay and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice, convenient stop”
5 of 5 stars Reviewed December 20, 2012

Driving cross country we decided to avoid downtown. This was a great stop. Just off the freeway. Modern, nice happy hour. Excellent breakfast. We had a disabled-accessible room. It was very well done. Lower sink, grab bars, seat in the shower, lower tub edge (they have roll-ins if you need them), and wide doorways. Very accommodating, and a friendly staff.

Room Tip: Disabled accessible rooms are well done. Ask if you need a roll-in shower.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Marlys S about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
December 31, 2012
Marlys S,

Thank you for letting us earn your business and leaving a Trip Advisor review. We hope you enjoyed the rest of your time in St. Louis and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“I slept as well as a naked eskimo.”
3 of 5 stars Reviewed December 19, 2012

I arrived at this hotel at around 11:30pm on a cold Monday night in December and was prepared to immediately go to bed. However, when I went inside my room, the temperature was 54 degrees, according to the thermostat. I don't know if the heater was off since the hotel thought I was going to be a no-show, or the guest usually has to adjust the thermostat upon arrival. Regardless, I had quite a cold experience when jumping into bed and lying on the very cold mattress and sheets.

In terms of room quality, the suite was a little bit smaller than ones you'd find at the Embassy Suites downtown, but keep in mind the convenient proximity to the airport and the free self- parking that is available. From my experience, the price of a night at this location is also about 25% cheaper than the downtown location.

As usual for an Embassy suites, the free breakfast was really convenient. The omelette bar and hot food options were tasty, but I wish there were more fruit options available. All I remember seeing were grapefruits and whole apples.

Overall, I would probably recommend this hotel to other people, just get there with enough time to warm up the room first!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Howard L about Embassy Suites St. Louis - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSTL, Revenue Manager at Embassy Suites St. Louis - Airport, responded to this review
December 20, 2012
Thank you so much for your feedback. We apologize for the temperature in your guest room! We try to be eco-friendly by turning off the units while the rooms are unoccupied, but we understand how uncomfortable it is to be cold. We have addressed this with our staff and thank you again for your feedback.
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Additional Information about Embassy Suites St. Louis - Airport

Also Known As:
Embassy Suites St. Louis - Airport Hotel Bridgeton
Embassy Suites St. Louis - Airport Hotel
Embassy Suites Bridgeton
Embassy Suites St Louis
Bridgeton Embassy Suites
Embassy Suites St. Louis - Airport Saint Louis, MO - Bridgeton
Address: 11237 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
Phone Number:
Region: United States > Missouri > Saint Louis > Bridgeton
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 hotels in Bridgeton
Price Range: $$
Hotel Class:3 star (3*)
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