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“Quiet, clean” 4 of 5 stars
Review of BEST WESTERN Branson Inn and Conference Center

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BEST WESTERN Branson Inn and Conference Center
2.5 of 5 Hotel   |   8514 State Hwy 76, Branson West, Branson, MO 65737   |  
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Ranked #2 of 7 hotels in Branson West
GreenLeadersBronze level
Niles, Illinois
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Quiet, clean”
4 of 5 stars Reviewed November 13, 2013

Am writing this from the lobby of the motel. Had some apprehensions as this is not our usual place to stay, but it is very clean and quiet. Branson right now very busy-Veterans Week hold overs-THANK YOU ALL FOR YOUR SERVICE-so we chose this BW near SDC. Don't know what it looked like prior to upgrades that other reviewers have mentioned, beds are firm, no fridge unless you ask for one, no smoking except outside, this is allowed on deck outside rooms, they ask that the patio door be shut if you do smoke. But no chairs on deck except for a few rooms on 3rd flr. What is different is that they will change used towels but the beds not made? Stay 2 nights, ok, same sheets, but 1st time encountering beds not even lightly made up again. There is the usual sign you can put on beds if you need clean sheets each day; guess just not make the beds for you. If needed to stay or passing thru again, would stay here again.Cannot comment on the breakfast.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 16, 2013
I would like to take a moment and thank you for your recent survey of our property here at Best Western Branson Inn. I am glad to hear that overall you enjoyed your stay, and please know that we strive to make every guest feel at home while on vacation. It is normal policy that beds are to be made during your stay and I apologize for falling short of that. We appreciate your staying with us and do look forward to seeing you again in the near future.
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210 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Owasso, Oklahoma
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 13, 2013

Over the years we've stayed at the majority of hotels throughout the Branson area but one thing we've learned, music row, the strip, is noisy and highly congested with traffic throughout the day and evening due to music show traffic. So this time we opted for a quieter area at the Branson West. I knew from the exterior it was one of the older facilities in town and was worried what we might find inside but I was delightfully surprised to find the interior had been renovated and was very modern. We opted for the 3rd fl. but there are elevators or a short walk up stair case for your convenience. As I mentioned, after being a frequent visitor to the area and disappointed in the past with other hotels due to wear and tear and lack of cleanliness I was impressed with the fact that the room itself was extremely clean and modern with a balcony. Parking is free and convenient to your room. The staff is very pleasant and helpful. And when they hand you material to read, read it. We learned belatedly that we could have obtained ice for our cooler at the front desk free of charge. There is a lovely pool and a nice workout room available. There is a small store next door for anything you may have forgotten to bring along but you can get toiletries at the front desk. For the most part you are in a woodland setting that is quiet and peaceful. The teens with us had a good laugh at my expense when I questioned the condition of the carpet in the hallway but it's not worn out, it's modern decor. I was surprised and disappointed though in one aspect during the booking process. Children 16 and older, even if they are a student in high school are charged as an adult even if they're in the same room. We travel with our own soaps, shampoo's etc. so I'm not sure why the extra charge is necessary. Going green? This idea in a hotel still baffles me. I don't mind sleeping on the same sheets during a 2-3 day visit but being from a long line of nurses and physicians I am surprised that anyone would recommend using anything other than a hand towel more than once. I'm concerned about staff infections and bacteria so unfortunately for the housekeepers and the "green" advocates we accepted the opportunity to deposited used towels and washcloths on the floor for fresh ones every day. The beds were great and I don't say that lightly since I am picky about sleep quality. They were extremely comfortable and we loved the way they wrap the comforters in the sheets for a cozy, warm feel and a good nights sleep. There were other young children present and although you might hear them in the hallways or dining room, once in your room, it's very quiet. It is conveniently located near Silver Dollar City. If you don't want to drive, take the hotel shuttle. I was truly amazed at all the freebie services this hotel offered. We had an enjoyable stay and were very pleased that the staff were friendly and pleasant to deal with compared to others we've experienced in the past at other hotels. The boys especially enjoyed the showers in soft water.

Room Tip: ask for a view that doesn't overlook the pool or neighboring buildings
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 16, 2013
Linda, on behalf of the entire staff here at Best Western Branson Inn we are thrilled that you enjoyed your stay with us. We strive to make every guest feel at home and do what we can to make it a memorable vacation. I am glad that your family took advantage of the great amenities of our property including the heated indoor pool and shuttle service to Silver Dollar City. We take great pride in our location because we are away from the hustle and bustle of Branson, but not to far to make it to all the attractions. We very much look forward to having you and your family stay with us again in the very near future.
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Clay Center, United States
1 review
1 of 5 stars Reviewed November 12, 2013

The bed was really hard, did not get much sleep due to the hardness. They were to give us a room on lower level due to knee problems was told that would accommodate that problem when we arrived we did not get that room.

  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 13, 2013
Darlene, once again we do apologize for not getting you on the lower level as you requested. With an elevator to accomdate our guest we do our best to accomadate all requests. Sadly when we are sold out it does complicate things. Would also like to thank you for letting us know of your frustration with the mattress in your room.
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Saint Louis, Missouri, United States
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 11, 2013 via mobile

This hotel was totally redone over the winter and what a difference it has made! Very tasteful; very clean; very comfortable. The staff were friendly as always and the shuttle to SDC is nice, but really, the rooms and the beds are amazing. We have stayed here every year for the past several years at the Holidays to experience the Christmas lights at SDC and while I always liked the location and the staff, I always thought the rooms were worn and dated and the beds like cardboard. No more! Everything has been updated and upgraded! Way to go Best Western!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 13, 2013
Robin, thanks for the great words of encouragment on our remodel from the winter. We are thrilled that you enjoyed your holiday stay with us once again. I'm glad to hear that you took advantage of our free shuttle to SDC. We look forward to seeing you again in the near future.
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Oklahoma City, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 11, 2013

Older, but clean hotel. Very well kept and excellent staff. Bring your own soap as hotel soap felt like it had sand in it, but not a spa type exfoliating soap. 1/4 mile from Silver Dollar City, but not close to any restaurants.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 13, 2013
Regina, I am glad to hear you enjoyed your stay overall. When in the area again, please ask our front desk about great eating locations. We are less than 3 miles from some great restraunts to meet the tastes of everyone, without having to go into Branson. I am sorry to hear that our soap did not agree with you. We are always open for suggestions.
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DeWitt, United States
1 review
5 of 5 stars Reviewed November 4, 2013

This motel is very close to Silver Dollar City with a very dependable shuttle. The rooms are nice and they have a full breakfast which makes it a real value when you are traveling with kids. The pool is huge and very clean and there's a kiddie pool. You can request a frig and microwave. Everyone was helpful and friendly. Its very family friendly. This was our second stay and we'll go back.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 8, 2013
Donna, we are thrilled that you enjoyed your stay once again with us here at Best Western Branson Inn. I'm glad to hear that you took time out to enjoy our heated indoor pool and hot tub. We look forward to seeing you again to enjoy our hospitality and clean rooms.
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lockwood, United States
1 review
5 of 5 stars Reviewed October 25, 2013

this has been the best place that we have ever stayed. highly recommend the chain. clean rooms, the most comfortable beds around. quiet, good cable. overall the greatest. staff is friendly and helpful. easy reservations. the overall appearance is warm and charming and easy to feel at home.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWInfo, Front Office Manager at BEST WESTERN Branson Inn and Conference Center, responded to this review, November 8, 2013
Angela, on behalf of the staff here at Best Western Branson Inn we are thrilled to hear that your entire experience was wonderful. We strive to make each guest feel at home with a great hot breakfast, friendly staff, and clean rooms. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Branson Inn and Conference Center

Address: 8514 State Hwy 76, Branson West, Branson, MO 65737
Phone Number:
Location: United States > Missouri > Branson > Branson West
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Branson West
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Branson Inn and Conference Center 2.5*
Official Description (provided by the hotel):
Next to Silver Dollar City with free shuttle to and from the park, deluxe continental breakfast, indoor pool, kiddie pool, Jacuzzi, game room, conference, meeting and banquet rooms. Wireless internet. Hotel features interior corridors with an elevator. All rooms have a private balcony! We are located ½ mile from Silver Dollar City and 4 miles from all of Branson. ... more   less 
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Also Known As:
Best Western Branson Hotel Branson West
Best Western Branson West
Branson West Best Western
BEST WESTERN Branson Inn And Conference Center MO - Branson West

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