We had planned and saved all year for our week long stay at the Lakeside Resort. We had booked the new Turtle Cove Lodge which sleeps 12. Upon check in, we were told that we had booked 7 nights when we had only booked 6. This is where everything went downhill. Less than 24 hours after this encounter, I was called to the office to be told I had scratched the kitchen counter and would be charged to replace the entire 10 foot counter. Because of this we could not spend much money on our vacation, and were unable to enjoy the resort restaurant, store, or boat rentals because the owner was going to have to use that money to buy a new counter should he follow through. Not only did he follow through, but he charged $807 to my credit card. We travel to Branson every year and will continue to do so. I just won't be staying here.