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“Great Hotel” 5 of 5 stars
Review of Comfort Inn West

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Comfort Inn West
2.0 of 5 Hotel   |   3601 Shepherd of the Hills Expressway, Branson, MO 65616   |  
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Choice Privileges Points
Ranked #26 of 160 hotels in Branson
GreenLeadersSilver level
Missouri
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
“Great Hotel”
5 of 5 stars Reviewed October 9, 2013

I have stayed here before with the family on vacation so when I was in Branson on business I decided to stay here again. It is a great hotel, location is really good too as you have a lot of options on getting around Branson when traffic is thick.

Breakfast is one of the best out of anywhere I have stayed. The pool and hot tub are really nice and the rooms are really good for what you pay. The entire property is really really clean too I stay at a lot of hotels and a lot of them you will see garbage in the parking lot or trash cans over flowing, this place has really nice new black top parking areas and the grounds are super clean.

Room Tip: if you want to swim or use the hot tub you should ask for a room close to the pool because it is in...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBroadway81, General Manager at Comfort Inn West, responded to this review, October 18, 2013
Thanks for coming back and seeing us again, we love to see familiar faces. I've let the staff know how much you appreciate the grounds being kept, our maintenance crew, works hard to make sure they present their 'A game' to each guest, as does all of our team members. We know there are a lot of choices in Branson, when it comes to hotels, and our goal is to make your stay a memorable one! Hope to see you soon!
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197 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Wetmore, Michigan
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 7, 2013

First time to Branson. Comfort Inn was a very good choice. Staff was extra friendly and helpful. Rooms were quiet and clean. Breakfast was typical but good and no shortage of food items. Didn't use pool but looked great, 8' deep, water sparkling and very well kept and clean. Location was good as you need to drive to most things in Branson anyway. Would definitely stay here again when in Branson.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBroadway81, General Manager at Comfort Inn West, responded to this review, October 14, 2013
Thanks for staying with us at Comfort Inn West! We love meeting our first time visitors and our staff is thrilled when they enjoy all the hotel offers. Make sure you come back and enjoy that pool, like you said 8ft deep, makes for a nice swim! Glad you had a great time! See you again soon!
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work
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2013

great hotel in a great location. very close to everything. Staff was extra nice. and breakfast was excellent. The Room was awesome. And the pool area was very nice. Loved this hotel and would stay again anytime.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBroadway81, General Manager at Comfort Inn West, responded to this review, September 12, 2013
Happy to hear you got to meet our award winning staff, and enjoy some of our great amenities on and around the property. We would love to have you back with us next time you are in town! Safe travels!
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Nowata, Oklahoma
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 7, 2013

Decided that morning to visit Branson. Logged into ChoiceHotels.com and found this hotel and it looked pretty nice. Experience tells me though, that the pictures they use, aren't always exactally what you are going to get.

But, when we arrived, I was very pleasently suprised and found everything they had said and shown was right on. We got lucky and they gave us the last two-room suite available and also had my name posted on the Marquee to welcome me (just luck of the draw).

The front desk people were very helpful as we had not been to Branson in over 30 years and they pointed out a couple of nice places to visit.

The full breakfast was well prepared and that alone probably saved us $15 - $20 by not having to go out to eat.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBroadway81, General Manager at Comfort Inn West, responded to this review, September 12, 2013
Aren't last minute trips, sometimes the best ones?! We are elated when we can share in memories and experiences, and happy to hear you had a great one at our hotel! We would love for you to come back and see us again, give us a call anytime!
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Tulsa, Oklahoma
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 4, 2013

The rooms at this hotel were a nice size. The was a musty smell as if to say, new carpet needed.I did find a piece of candy under the dresser. Wasn't mine when I got there and no, I did not eat it. The string on my shorts were in my belt, and it was hot. I went to the front desk and asked for a safety pin and a rubber band (for my hair). They did not charge me as some do. The breakfast buffet was clean and a hostess provided items that one may have needed. (I asked for sugar free syrup and viola, it was provided) I like that there was a stairs to climb to the main road. I did not have to walk on the grass. Cose to restaurants for walking.

Room Tip: lower level rooms had trees to give shade on the cars when parking.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBroadway81, General Manager at Comfort Inn West, responded to this review, September 12, 2013
Thank you for your recent stay with us, we do have some exciting things happening to our hotel, and we would love for you to come back and be a part of it. We are rolling out a new bedding package and beginning the process of newly remodeled rooms, VERY EXCITING STUFF!! Hope to see you again!
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Oregon
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 29, 2013

This is a clean comfortable place to stay right off the strip. It is very quiet and the hot breakfast was very good. We stayed 3 nights & the menu never changed so a variety in breakfast meat would've been a nice change. The rooms were very clean but a bit outdated. They were also rather dark so brighter lights would be a good addition. The pool was clean and indoors do it can be enjoyed year round. Overall a very pleasant place to stay and would stay there again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBroadway81, General Manager at Comfort Inn West, responded to this review, September 12, 2013
I'm glad to hear you enjoyed your stay with us, be sure to come back and stay with us again, as we do have some exciting changes coming to our rooms this next year!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis Area
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2013

This is our first time at this motel and we most often try to stay somewhere under the umbrella of the Choice Motel chain. Nothing fancy here but a good clean room, well equipped with microwave and small fridge. The staff did a great job cleaning and supplying fresh towel's daily. The TV is new flat screen and this room appears to have been redone recently. The breakfast was better than expected and better than the normal experience at any of the other Choice properties we have stayed at. The lady taking care of the breakfast was friendly, and very responsive to keeping things stocked up. I highly recommend this establishment for others and will certainly have it on top of my list for future trips.

Room Tip: As usual try to stay away from the stairs and elevator.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBroadway81, General Manager at Comfort Inn West, responded to this review, August 21, 2013
Glad to hear we won you over with our 'Friendly, Fantastic Service Always'! We are always excited to hear back from guests, especially, first timers to our property. Thanks for staying with us and we look forward to having you as our guest next time you're in Branson!
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Additional Information about Comfort Inn West

Address: 3601 Shepherd of the Hills Expressway, Branson, MO 65616
Phone Number:
Location: United States > Missouri > Branson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Branson
#9 Romantic Hotel in Branson
#10 Business Hotel in Branson
#19 Family Hotel in Branson
#26 Top resorts Hotel in Branson
#26 Spa Hotel in Branson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn West 2*
Official Description (provided by the hotel):
The Comfort Inn West is ideally situated as the closest hotel in Branson to Silver Dollar City and Shepherd of the Hills. Additional guest room amenities include electronic locks, viewfinder, safety latches, iron/ironing boards, coffee maker, hair dryer, toiletries, clock radio, cable/movie channels, 27-inch color television, free local calls, free wireless Internet, refrigerator, microwave, recliners, activity tables, sitting area, connecting rooms and double granite vanities in most rooms. The hot breakfast includes such foods as sausage patties or links, breakfast potatoes, biscuits and sausage gravy, scrambled eggs, fresh Belgium waffles, fruit, yogurt, beverages and more. A detailed list can be provided upon request. ... more   less 
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Also Known As:
Comfort Inn West Hotel Branson
Comfort Inn Branson
Branson Comfort Inn

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