Well, since my last stay they have totally remodeled all of the rooms and this place is really great now!!!! Well worth the price points now as opposed to before. The only complaint is that when they remodeled the whole resort they put the same old cardio equipment back????!!!! Why in the world do that??? The cardio equipment is total crap and the guests don't deserve this. Several pieces of equipment didn't even work while I was there. In additioin, you have to pay extra now not just to use the Splash-A-Torium but also the big fitness facility. I paid the extra and the eliptical never worked and in addition all of the cardio equipment in there was the same old, outdated crap. Pretty disappointed in this aspect Mr. Welk! But if you don't care about fitness then go enjoy yourself. The staff are all great as well!! Oh, if you get the breakfast at the Stage Door, it is kind of bland. You may want to go into Branson to find better flavor. But the service there was great as well. And one more thing, I did have to clean my own bathtub when I arrived. It had a bunch of human hair in it unfortunately. Good thing I bring Clorox wipes when I travel!
This is still an old hotel with thin walls so choose top floor to reduce overhead noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We certainly appreciate the review of your recent stay. We are pretty excited about our new renovation and we are getting great feedback from guests like you. Thank you for staying with us and sharing your comments.
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Though we understand you enjoyed your stay, we are a little confused about your comments in regards to the workout equipment in our fitness center.
It appears you may have been in our smaller fitness room in the hotel. This space has not been renovated yet, however we do have a first class fitness facility in the Timber Ridge Club House. This resort fitness center includes TRUE cardio treadmills, reciprocal bicycle, and elliptical, HOIST weight machines and assorted free weights, including medicine balls, yoga mat and open space for stretching. It is all gym quality equipment, and we have not had complaints on this facility in the past. We have already notified our maintenance department to insure there are no service issues with the equipment. We are quite proud of our fitness facility and believe it’s a fantastic facility to utilize during your stay with us.
Guests can purchase an additional Resort Package with their stay. It includes full use of the resort fitness center, The Splash-A-Torium, our indoor/outdoor water attraction, including hot tubs and a 117 ft water slide, use of the game room with pool table, foosball and air hockey, access to our activities center where you can watch movies, play video games and enjoy daily activities for the whole family.
Thank you for bringing a housekeeping issue to our attention. We will make sure your review is read by our associates.
Again, thank you for your review, and we hope we will see you again very soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.