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“No response” 1 of 5 stars
Review of Hotel Branson

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Hotel Branson
2.0 of 5 Hotel   |   3027-A West Hwy 76, Branson, MO 65616 (Formerly Howard Johnson Hotel - Branson)   |  
Hotel amenities
Ranked #47 of 150 Hotels in Branson
Mauston, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“No response”
1 of 5 stars Reviewed 2 weeks ago

We had a room in the lower building. The hair dryer went out, we had to have maintenance come look at it to even consider them replacing it even after we had plugged it in and checked the switch etc. I accidentally left a pillow there a My pillow, a hundred dollar pillow. I called and they said that they would have somebody get back to me as they have lost and found and ship stuff out. They neglected to call me back. I called them again and left a message and they failed to call me back their customer service is terrible and they failed to return any item that I had..."my pillow". I would not recommend them nor expect to see anything you may have left by accident. :(

Stayed November 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shelley m, Manager at Hotel Branson, responded to this review, 2 weeks ago
Dear Guest,

I appreciate you taking the time to give us your feedback on our customer service. This helps us maintain our high standards and shows us the areas we need to improve.

You are absolutely correct in saying our staff should have followed up with a phone call concerning your pillow. Please contact Shelley at (417) 336-5151 so I can get more information from you and possibly locate your pillow.

I hope you will give us another chance the next time you are in Branson.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    54
    21
    12
    2
    4
See reviews for
31
35
1
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 4 weeks ago

Pleasant surprise. Clean and super comfortable pillow top beds. Carpet was new, air warmon acool fall day. It needs a little updating With TLC, but can't beat the price. Had a fridge and microwave. Large vizio television. Even better, it was Close to the Starlite theater. ...

Stayed November 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was in a great location, we had easy access to all shows. Rooms were in great condition, the beds were very comfortable, we received excellent service! The free breakfast was a great feature and was fresh. The staff was extremely helpful.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Cloud, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 5 weeks ago

This our first stay at this hotel, that was renovated in the past year as we understand it. Beds were extremely comfortable, one of our party wanted more information to buy one for their home. Room very clean and well appointed. The breakfast had something for everyone, both hot and cold.
Front desk was helpful. Site is hilly as is much of Branson, so if you have mobility limitations be sure to talk to the person making your reseervation. For a reasonably priced room we were well pleased and will keep this hotel on our list for future stays. Convenient location.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed November 11, 2014

Very nice place to stay and so convenient. Rooms are nicely appointed and include coffee maker, microwave and fridge. Did find it a bit noisy, especially the plumbing and you could hear the people in the next room talking when it was quieter. The complimentary breakfast was very good. And the staff was very nice and helpful.. Would stay here again.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 5, 2014

Nice Hotel upon arrival. Took forever to find our room as you get off elevator no direction signs telling you which way the rooms are so after a walk around the entire building B long walk I might add found it. Get to sleep around 10:30 only to hear knocking within the walls almost like rats having a party. I took a video to show to front desk. Along with the picture of dust and dead spider in the corner of room where one of the beds are.

Stayed November 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 3, 2014

We enjoyed our stay so much last year that we returned again this year. This hotel is located just off the main strip (Hwy 76) in Branson. The staff is friendly and very helpful, the rooms are clean and up to date, and have a microwave, coffee pot and small refrigerator, plus free wi-fi. The hotel provides a complimentary breakfast that has a great selection, including scrambled or boiled eggs, sausage, gravy, biscuits, cereal, fruit, donuts, bagels, juices, coffee, and more. The hotel is conveniently located within walking distance to some of the theaters, restaurants and shopping. We will return again.

Room Tip: It's a steep climb from the lower buildings to the office and breakfast area. If you have mobil...
See more room tips
  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Branson

Address: 3027-A West Hwy 76, Branson, MO 65616 (Formerly Howard Johnson Hotel - Branson)
Location: United States > Missouri > Branson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 150 Hotels in Branson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Branson 2*
Number of rooms: 345
Official Description (provided by the hotel):
Make your Missouri vacation unforgettable when you stay at our pet-friendly Hotel Branson. 42" Flat Screen TV with remote and satellite. Non-smoking and handicapped-accessible rooms are available at our hotel. Take advantage of our free lot featuring large vehicle parking, and check in anytime with our 24-hour front desk staff. After a deep sleep in your comfortable pillow top bed with triple sheeting, head to our free Sunrise Suite breakfast for a delicious meal. Spend a day in the sun swimming in our large outdoor pool featuring a child-sized wading pool for your convenience, or unwind after a long day in one of our soothing hot tubs. Email friends and family using our free high-speed internet, and entertain the kids on our on-site playground. Hotel Branson offers double queens and king rooms, each furnished in a modern, rich hued decor. The rooms, which were recently remodeled, have all new carpet, refrigerators, microwaves, drapes and bedding (including 5 pillows per bed!), While the bathroom has new tile as well as new, curved shower rods for additional showering space. The layout of the room is traditional, with the vanity outside of the bath, and the standard cafe style table accenting the window. Pets are $10 per night. ... more   less 
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Also Known As:
Howard Johnson Hotel Branson
Howard Johnson Branson
Branson Howard Johnson

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