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“Stay away! Dirty rooms, bed bugs.” 1 of 5 stars
Review of Grand Plaza Hotel Branson

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Grand Plaza Hotel Branson
3.0 of 5 Hotel   |   245 North Wildwood Drive, Branson, MO 65616   |  
Hotel amenities
Ranked #82 of 158 hotels in Branson
Toronto, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
60 helpful votes 60 helpful votes
“Stay away! Dirty rooms, bed bugs.”
1 of 5 stars Reviewed April 25, 2013

We stayed at this hotel for 5 days during April 2013. The room seemed okay at first but after a few days I noticed that the rugs were never vacuumed, the bathroom floor was never washed and the bathtub was never washed after showers. They did change the towels, but that was about all.
We were on the 4th floor and travelled with a group of people.
On the 4th day my husband was bitten by bed bugs. I had checked the beds for signs of bugs and there weren't any. I was not bitten. I did not ask anyone else in the group if they were bitten but other people did comment on the fact that the hallways were not vacuumed until our last day there. Maybe they gave our group a special rate and saved money on cleaning services.
I do not unpack in hotels and keep clothes in the suitcases mostly in zip lock bags. Suitcases are always kept on luggage racks or tables.
The breakfast at the hotel was just ok. Nothing special at all. We would not recommend this hotel.

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
Missouri
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 4, 2013

We had a great stay at the Grand Plaza. Hotel was clean, pool area was clean as well. They had a great hot breakfast with many items to choose from. My kids enjoyed the different flavors of waffles each day. This hotel is in a great central location. Unlike other reviewers we did not have a problem with thin walls and didn't find the elevator waits to be longer than anywhere else. Check in and out was easy and staff was friendly and helpful. The hot tub was small and was crowded. There is no sign limiting the amount of time you can spend in the hot tub if others are waiting. It is nice, just small for the number of people that were there at the same time.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 1, 2013

The Grand Plaza is clean, nice looking and offers a great value. The Indoor pool was clean and warm. The work out room, was small with three pieces of equipment. They did provide a free breakfast with many food choices. The hotel will aslo get you tickets to whatever shows you want to see.

Mattresses were not that comfortable.

This was probably the best value of the whole Branson trip.

Room Tip: Rooms higher up give you a better view of the strip.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branson MO
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2013 via mobile

This stay was quite enjoyable my first stay . But, I decided to give them a second chance. A very comfortable place to stay and I thought the room very comfortable also. I do have two minor issues. One is parking. The hotel is located on a hill so if you parked in front you have to carry your luggage up quite a few steps to get to the main entrance. If you stay go around back to park there are no steps and a level close entry. Second, I wanted to type a letter so i went down to the guest services area to use the hotel computer. However they had no word processing program on the computer. They did have a printer and Internet access just no word processing programs.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Eldon, Missouri
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 26, 2013

We got a king jacuzzi suite for our 20th anniversary. The room was huge, the jacuzzi was very large. Room was really clean. Bed not so comfortable. Nice hdtv. Microwave and refrigerator. Furnishings updated. Walls a little thin. Stayed 2nd floor. Sunday morning breakfast was awesome up on the 9th floor restaurant. Scenic views of Branson. Very nice property, will stay again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Enid, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2013

We went here on our 5th wedding anniversary and had a great time. Kaylee from the hotel got flowers and decorated the room so that I could surprise my spouse. We stayed in a king jacuzzi suite which was really nice. Continental breakfast is really good with lots of cooked options. The location is really close to the strip but far enough away that you don't feel like you are on top of the strip.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Springfield
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2013

The hotel is lovely and exceptionally clean. delicious buffet breakfast.(included with the room) and great dining views The location is perfect. It is within walking distance of all the major attractions. Branson is a great place to visit. So so much to see My husband and I will definitely be returning and staying at the Grand Plaza!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Plaza Hotel Branson

Address: 245 North Wildwood Drive, Branson, MO 65616
Location: United States > Missouri > Branson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #82 of 158 hotels in Branson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Plaza Hotel Branson 3*
Official Description (provided by the hotel):
The Grand Plaza Hotel and conference center is located in the heart of the Branson Missouri just off the world famous Highway 76 Country Music Boulevard. Within walking distance to some of Branson’s biggest stars and attractions as well as some of the greatest outlet shopping.We offer a complimentary breakfast buffet to our guests to help you start your day out right. The Plaza View Restaurant & Lounge offers fine cuisine and a wonderful view of the Ozark Mountains to the North or the Strip to the South. Specialties of the house are Prime Rib and Catfish. All of our rooms include free WiFi and a computer terminal is available in the lobby 24/7.Our gift shop can help you with your show reservations, attraction tickets or local transportation needs. Our conference and meeting rooms make The Grand Plaza Hotel and conference center a convenient and state of the art location to hold your reunion, family get together and business seminars anytime of the year. Our conference rooms are perfect for groups from 10 to 200. ... more   less 
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Also Known As:
Branson Grand Plaza Hotel
Grand Plaza Branson

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