We stayed here Nov 23rd thru Nov 25th. We arrived at 3pm (check-in time) and found our room was not ready yet. The front desk person was very apologetic and offered us free breakfast for the two days we were there and free valet parking. The bed was very comfortable, the room was clean and the hallways were clean. One small complaint though; the free breakfast was for the basic breakfast, the buffet was an extra 6.00 per person. Hotel was decorated for Christmas, with huge trees in the lobby and Convention Center.