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“GREAT ROOM” 5 of 5 stars
Review of Southern Oaks Inn

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Southern Oaks Inn
2.0 of 5 Hotel   |   3295 Shepherd of the Hills Expressway, Branson, MO 65616   |  
Hotel amenities
Ranked #88 of 150 Hotels in Branson
Sheldon, Missouri
1 review
2 helpful votes 2 helpful votes
“GREAT ROOM”
5 of 5 stars Reviewed June 6, 2013

We just stayed at Southern Oaks over the holiday. We were in the comfort family suit. It was wonderful. The staff were so nice. Pools were great. The breakfast was nice with eggs and sausage biscuit and gravy and the best cinnamon rolls. We had a GREAT time.

Room Tip: ask for the suite
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan F, Owner at Southern Oaks Inn, responded to this review, August 9, 2013
Thank you for taking the time to write a review of your stay with us. It is important that we get feedback from our guests to insure we keep improving so our guests have a great stay here at Southern Oaks Inn and Branson! We feel we have a great staff and I will pass this review on to the staff as we do all reviews! The Hot Breakfast is new this season and we are glad you enjoyed this addition. We hope that you will return again soon and enjoy all the fun and interesting things Branson has to offer!
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77 reviews from our community

Traveler rating
    28
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    13
    9
    7
See reviews for
39
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Troy, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 2, 2013

I had booked this room for a motorcycle rally being held May 30th- June 1. The day before my arrival the weather forecast was Severe Thunderstorm & tornadoes not the kind of weather for riding a motorcycle so I canceled by phone & email I was charged one nights stay because they have a 48 hr cancellation policy. I told the manager that it was not stated on my confirmation letter and this isn't normal hotel policy. She told me I was lucky she could have charged me for 2 nights.
I will never book at this hotel to many others in Branson. I check the hotels next door Quality Inn & AmazInn only have a 24 hr policy.

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan F, Owner at Southern Oaks Inn, responded to this review, August 9, 2013
Thank you for your review and we are sorry that you were not able to attend the rally as planned. We do enjoy this group very much and look forward to the event and they are great guests. Our cancellation policy is part of the contract our hotel has with the motorcycle venue. I am sorry for the confusion and we hope that you will give us another chance in the future and also make plans to attend the rallies in the future here in Branson, and we will hope for great weather. As always, we take all our reviews seriously and consider each one in future decisions.
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Gravois Mills, Missouri, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 1, 2013 via mobile

We arrived on May 25th for a 7 night stay. We had a veranda room near the indoor pool. The room was great. Loved sitting on the veranda. We did not get to try the breakfast as we are late sleepers. The only thing we ask is perhaps some furniture for bigger people. It was hard to sit and watch TV or play games when the chairs did not fit well. Also, we would have liked to sit and relax in the pool area more but the seating was not accommodating for bigger people. The young man that cleaned our room did a great job and was very friendly. We love visiting Branson and Southern Oaks makes are visit wonderful. Thank you.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan F, Owner at Southern Oaks Inn, responded to this review, August 9, 2013
Thanks for taking the time to write a review of our hotel and your stay with us at Southern Oaks Inn. We are glad you enjoyed your Veranda Room too.
Our breakfast is now a hot breakfast with eggs and sausage served from 6:45 to 9:30. We hope you will be able to stay with us again and enjoy the breakfast too! We will take the outdoor furniture sizing into consideration when purchasing in the future. We will also pass along the positive comments to our housekeeping staff as we do all reviews. Thank you for visiting Branson and planning a stay with us here at Southern Oaks Inn.
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Litchfield, Illinois
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 1, 2013

Inn has both interior and exterior doors. Exterior doors were locked and only accessible with our room key. We had an interior room and the hallways smelled wonderful which was very welcoming. Double room was large and provided plenty of space to move around. Furnishings outdated and only a 19" tv was rather amusing. AC worked well. Tub/shower and toilet was divided from sink by a door, which we always prefer, but it was small. Lighting in bathroom area was good, but the room itself was very dim, even with all lights turned on. However, what the facilities lacked was made up by the outstanding hospitality of the staff. We were greeted by staff anytime we were outside the room. When we requested an iron and ironing board it was brought to us immediately. Staff should be commended for their efforts.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan F, Owner at Southern Oaks Inn, responded to this review, August 22, 2013
Thank you for your review of Southern Oaks Inn! We are glad you had an enjoyable stay and especially that you were pleased with our hotel staff. We have a good team here and we like to pass along comments like these as often as possible. We would like to let you know that we will take your comments and recommendations into consideration when making plans for improvements for the future. We would also like to let you know we have added refrigerators to our recently updated rooms and we are adding more soon. We hope you will be able to return again to Southern Oaks Inn in the future, it is very important to our that our guests enjoy their stay here in Branson!
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Springdale, Arkansas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

indoor pool know hot tub but was still nice microwave down stairs by the ice machine on the way to pool great location off the stripe, pool open tell 11pm quite place price wasnt bad either for 2 nights

Room Tip: to ask to be close to pool
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan F, Owner at Southern Oaks Inn, responded to this review, August 22, 2013
Thank you for your review of Southern Oaks Inn! We are glad you had an enjoyable stay and especially that you were pleased with our hotel staff. We have a good team here and we like to pass along comments like these as often as possible. We would like to let you know that we will take your comments and recommendations into consideration when making plans for improvements for the future. We would also like to let you know we have added refrigerators to our recently updated rooms and we are adding more soon. We hope you will be able to return again to Southern Oaks Inn in the future, it is very important to our that our guests enjoy their stay here in Branson!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Top Contributor
130 reviews 130 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed May 7, 2013

This is a large motel that seems like it used to be a big deal back in it's day! It apparently was built to cater to large numbers/buses, etc. It's basic and ok clean. Rooms worn but ok. The location is very good. You might want to drive around and perhaps try to identify and request a certain room or area as some rough people due stay here. it is what it is for the price but I think there's better motel rooms in Branson for the price so I'd encourage one to look around unless you just want it due to the fact you can walk a lot of places from this location. Location is very good and close to a lot of stuff to do as well as shopping and eating.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan F, Owner at Southern Oaks Inn, responded to this review, August 29, 2013
We thank you for taking the time to write a review of Southern Oaks Inn. It is important that we understand how our guests experience our hotel. We have been able to make many updates to our hotel in the past year and have more planned for the future. We have updated 55 of our rooms and have added refrigerators to these rooms plus many more during the month of August. We have also added eggs and sausage to our complimentary breakfast which makes your stay a great value. We hope that you will return again for another stay with us and see the improvements we are making for our guests. We do have a great location and offer so much in our vicinity, within walking distance that you are sure to have a great time during your visit. Branson is a wonderful place to visit and it is very important to us that you have a very pleasant stay with us. If we can do anything to help you plan your next stay in Branson we would like to be of any assistance. By all means do visit Branson again soon!
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Warrensburg, Missouri
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 29, 2013

Love Hotel Impossible! So much so that I stayed at Southern Oaks in Branson... Was very disappointed they didn't stick with Anthony's habits... They charge for a fridge in the room, had spider webs in the bathrooms (so much so that we had to call and have someone kill the huge bug stuck in it), drains were plugged, toilet overflowed (from a little bit of toilet paper), they came and fixed toilet and said the cleaning lady would clean the floor, came back to a wet floor, no ironing board in my room, tv from 1990's, signs all over my mirror so I took them off, actually signs everywhere..., no extra blankets (thank goodness for the friendly employees) ... and so much more. I will say that the employee's were very friendly and helpful. It was almost like they were apologizing to me all weekend because they knew there were problems... Anthony should do a check up on your hotel do a show on it! I would love to see you fix these problems, but not sure if you want to be fixed. Eventually your 5 minutes of fame (from being on your show) will end and you will go under unless you can get up to hotel standards.

Room Tip: Ask for a room that has a door inside. We had a room at the end by the pool.
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  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan F, Owner at Southern Oaks Inn, responded to this review, August 29, 2013
Thank you for taking the time to review our hotel. It is very important to us that our guests have a great stay and we take our guest experiences seriously and strive to prevent problems and address any as they arise to ensure a pleasant stay with us in Branson.

We do have routine professional pest control visits for our property to stay ahead of this issue of cob webs. Unfortunately a spider web can be made in a matter of a few hours but we are taking steps to check closer during our inspections of our rooms for this and other issues.

Since the Hotel Impossible visit with Anthony and his staff, we have been working on plans to address the items discussed, such as ironing boards, and we are adding more ironing boards to our supply and are working toward the goal of having these added to each room.
We chose to start with updates of 55 of our rooms which included new bedding; decorative top sheets, increased the number of new pillows on each bed, bed skirts, new blankets, painted accent walls, new curtains, new art. In August we added refrigerators to our updated rooms and continue to add more throughout the month. We strive to offer our guests a great value and now offer a hot breakfast of eggs and sausage along with biscuits and gravy, cinnamon rolls, donuts, cereal, fruit bowl, toast, milk, juice, coffee and tea.

Our records show that we addressed a toilet issue in your room in a timely manner and it is our policy to always sanitize the floor and surrounding area after a toilet issue.

Thank you for your compliments to our staff, we are very proud of our employees and know they work very hard to help our guests have a pleasant stay with us at Southern Oaks Inn.

We are working to make more updates and improvements. We hope that you will be able to come and visit again in the future and see our progress,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Oaks Inn

Address: 3295 Shepherd of the Hills Expressway, Branson, MO 65616
Location: United States > Missouri > Branson
Amenities:
Free Breakfast Free Parking Suites Swimming Pool
Hotel Style:
Ranked #88 of 150 Hotels in Branson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Southern Oaks Inn 2*
Number of rooms: 147
Official Description (provided by the hotel):
Southern Oaks Inn is located 4/10 of a mile east of 76 Country Music Blvd on Shepherd of the Hills Expressway, across from the Shoji Tabuchi Theater. Southern Oaks Inn is close to several shows including the Shoji Tabuchi Theater, the Sight and Sound Theater,IMAX Theater Complex, Pierce Arrow Theater, the Hamner Variety Theater, RFD-TV Theater, the Shepherd of the Hills Outdoor Drama, and about 5 miles from Silver Dollar City.Restaurants nearby include: Paradise Grill and Steakhouse, Bobby Jack's Pit BBQ, McFarlands Restaurant, Golden Corral, Red Lobster, Taco Bell, Cracker Barrel, Olive Garden, and IHOP. This location allows easy access to all shows, shopping and attractions.We offer many fine features designed to make your stay with us enjoyable. Some of these are:Large rooms with 1 King or 2 Queen beds Outdoor entry and indoor corridor entry rooms Veranda Rooms with private balconies, refrigerator and microwave, In-room King Jacuzzi rooms with microwave and refrigerator,Family Suites with Two Private Queen bedrooms, Living area with a Queen Sofa Sleeper, dining table, microwave and refrigerator. Home Suite has two private bedrooms (one Queen and One King), bath with Shower/Jetted tub, full kitchen and laundry, dining and living area and private entrance.All rooms offer:In room coffee makers and hairdryers. Outdoor and Indoor heated pools with Sun Decks. Limited Smoking and plenty of Non-smoking rooms Color TV with basic cable including ESPN, TNN, & The weather channel and RFD-TV. Coin operated laundryFree local calls Free wireless Internet. Plenty of level parking, ATM on Property. Our Full Hot complimentary breakfast includes:Eggs and sausage, biscuits and gravy, fresh baked cinnamon rolls, donuts,three types of cereal, pastries, oatmeal, fruit bowl, toast, coffee, tea, three types of juice and milk. Our breakfast is served from 6:45 a.M. Until 9:30 a.M. ... more   less 
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Also Known As:
Southern Oaks Hotel Branson

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