I will start out saying that when the hotel responds to someone's complaints on here it just makes them sound worse, so I think the "manager" should just not bother.
It started great til I checked in. I was not aware of the 250.00 deposit that is required if you don't own one of their timeshares. I came into this vacation with a set budget and when I was told that all my food money for the entire trip was going to be held up with their dump deposit, I had to call my mother for a loan just so we could go to walmart to buy food and cook in the room. So much for a vacation, I could have done that at home! As soon as I am done checking out this guy hassles me probably 5 times in a 24 hour period to buy a timeshare and go to a stupid meeting which sounded good since I needed money then. I was about to tell him that I was in til he asked me about the required minimum yearly income. If you have to make like 50k per year to buy a timeshare should that not be your first question before you hassle someone, call their room and leave messages, call my cell phone, etc before you ask me this oh so important question!!!!!??????
Parking here sucks big time!!!! I came in car that I had only had for 3 months prior to this and there is no parking here at all unless your willing park like 1/2 inch from someone else who you cant trust not to dent your car. There are LOUD parties going on at all hours of the night outside so that is probably why everyone complains on here that they can't sleep. All of the guests that don't care about no one else buy beer and have loud parties right outside their room every night. We did not use the restaurant since the hotel had all my money!!!!!
The room we got was clean and ended up being nice but the added cost of the deposit, the parking, and the rudeness of the other guests makes me want to agree with the others on here.
STAY SOMEWHERE ELSE

I am a Diamond owner and I stay here 2-3 times a year. Our last visit was over the Veteran's Day weekend and we used a studio condo. Everything in the room was clean and updated. The small things like a couple of packages of coffee, kitchen facilities and bathroom amenitiesare nice to have even in the smaller studio units. Usually we get a 1 or 2 bedroom condo but since we were only there for a 3 day weekend this time, the studio was fine for our visit. We have been staying at this resort on and off for several years and have had very few problems over the years. Staff has always been friendly and helpful with very few exceptions. The resort usually has several activities planned through the week and not far from the Strip and activities in Branson. We always enjoy staying here when we come to Branson.

We stayed in a one bdrm, one bath condo. It had an excellent roomy kitchen with a washer and dryer closet and separate dining area, large living room with couch, 2 chairs, and desk,coffee table, end tables, large flat screen TV, a large bedrm with king bed and flat screen TV. It had a very large bathroom with jacuzzi tub and walk in closet in bath. The kitchen was stocked with all types of kitchen items and appliances. We also had a screened porch off the living room which looked out to the lake and bluffs and trees on the other side. We were in Bldg 10. The resort has lots of amenities: indoor pool and jacuzzi, outdoor pool, game and club room, sand volleyball, miniature golf, etc. We highly recommend this resort. Very short drive to everything we wanted to do. The outside areas were decorated in Christmas lights that were very pretty. We were on the 2nd floor and could hear every move the people upstairs made. When we got there, there were children up there who stayed up late and rose early. They left and older people came, who went to bed and rose early. It would have been nice to be able to sleep past 7:00 AM on vacation, but we could hear their constant pacing above us. We attended the Tuesday night show with excerpts from shows in town and chicken dinner buffet. It was very entertaining and low key.

We stayed in a one bdrm, one bath condo. It had an excellent roomy kitchen with a washer and dryer closet and separate dining area, large living room with couch, 2 chairs, and desk,coffee table, end tables, large flat screen TV, a large bedrm with king bed and very large bathroom with jacuzzi tub and walk in closet in bath. All in all we could not have been more pleased. The kitchen was nicely stocked with all types of kitchen items and appliances. We also had a screened porch off the living room which looked out to open ground and golf course. We were in Bldg 14 by the way. Our bathroom sink drains were not emptying of water quickly and we called and had a plumber there at our door in 5 minutes or less. We could not believe it. The resort has lots of amenities: indoor pool, game and club room, sand volleyball, ,miniature golf, etc. There must have been outdoor pools too but we did not see as this was in December. We highly recommend this resort. It is not on the strip (the last place you really want to stay). Very short drive to everything we wanted to do.,