I contacted this hotel in person while on a previous trip, was impressed with the indoor water park and wanted to bring my family back the specifically stay here, so booked my Labor Day weekend well in advance of the holiday. Grand Country Buffet is wonderful!, but not part of the deal and the only connection to the hotel guests is free coffee or tea. The location is perfect, in the middle of the Hwy 76 activities. The towel service is great, with plenty of clean fresh towels to swim with. Those are the best things I can say about the business. Like one of the other reviews, the hotel has over charged my credit card. and now almost 3 weeks later, I'm still trying to get it corrected. VISA says it's the hotel, Hotel says it's VISA. I have stayed in several other area hotels and resorts, and this is the worst stay we have ever had. Without paying extra for the privilege of a close room, even though I had very early reservations, we had to drive to the waterpark. If you're going to drive to a water park and pay extra, I would recommend WhiteWater. I have used by debit/credit card at othe facilities in the area and never had this problem. With other hotels, you get free breakfast, etc., With this one, you get nothing, except a place to stay and the right to drive up to the water park. Our rooms were relatively clean, but the phones and TVs didn't work. I would not recommend this hotel, but would seriously consider staying at one of the more reasonably priced hotels and spend my money on other activities. Good luck!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park