The good things are that the hotel is located right on the strip where all the action is. Their buffet was good and we had coupons to save money on them. They have an indoor & outdoor waterpark. They also had indoor minature golf which was a blessing since it rained every day we were there.

The bad things were: the indoor & outdoor waterpark were much smaller than what appeared in the pictures. The waterparks were quite a distance from our hotel room. The room was fairly small with an even smaller bathroom which was barely big enough to turn around in. The rooms had a strange odor to them. If you are looking for luxury then this isn't the place. I have stayed in a Great wolf lodge hotel and it was 20 times better than this hotel. I would recommend staying in another hotel and going to the White water park instead. Or just saving your money and geting a nice hotel with a nice pool.

We loved this place! The hotel was not fancy, but clean and adequate. Since the price of the hotel room included the water park, we did not feel the room was overpriced at all. We played for hours in the water park and ate supper at the grill located inside the water park. The food was reasonably priced and the portions were big. Yum! All the employees were nice and helpful, especially the ladies who worked at the buffet. We ate breakfast there and it was sooo good!!! We only stayed one night and figured the one evening of water fun was all that was included, but to our surprise, the front desk clerk told us the kids could splash all that day too!-even though we had checked out! How cool was that?!!! Dad needed something to do with our younger kids while the older one and I shopped, so this was perfect and such a nice surprise. We saw the Amazing Pets Show while we were there too and it was very cute especially for younger kids- (under 12) A lot of people have said negative things on this site about this hotel. I can't imagine why! We had a great time and will definately go again.

I contacted this hotel in person while on a previous trip, was impressed with the indoor water park and wanted to bring my family back the specifically stay here, so booked my Labor Day weekend well in advance of the holiday. Grand Country Buffet is wonderful!, but not part of the deal and the only connection to the hotel guests is free coffee or tea. The location is perfect, in the middle of the Hwy 76 activities. The towel service is great, with plenty of clean fresh towels to swim with. Those are the best things I can say about the business. Like one of the other reviews, the hotel has over charged my credit card. and now almost 3 weeks later, I'm still trying to get it corrected. VISA says it's the hotel, Hotel says it's VISA. I have stayed in several other area hotels and resorts, and this is the worst stay we have ever had. Without paying extra for the privilege of a close room, even though I had very early reservations, we had to drive to the waterpark. If you're going to drive to a water park and pay extra, I would recommend WhiteWater. I have used by debit/credit card at othe facilities in the area and never had this problem. With other hotels, you get free breakfast, etc., With this one, you get nothing, except a place to stay and the right to drive up to the water park. Our rooms were relatively clean, but the phones and TVs didn't work. I would not recommend this hotel, but would seriously consider staying at one of the more reasonably priced hotels and spend my money on other activities. Good luck!

My granddaughter was in a competition so we booked a room for two nights. We also booked a room for one night for my daughter and her husband so we could be near the competition which was being held in the music hall. We were in a room which was down a hill and in building 2. My daughter was in a room in building one. I had made reservations on the phone. The staff got the accomendations mixed up and we were charged for an extra night. We did get a partial credit for the room mix-up, but not a full refund. The next morning we had to move from building 2 up to building one . So we had to move twice. No one was interested in good customer service which I have never experienced in any oither motel in Branson. The only thing free was coffee and tea. Most places will give you free dinner tickets and some give free show tickets. This place is over priced and over rated. The indoor waterpark was ok and good for kids but that is the only thing good I can say about this place. If you want to stay in Branson I suggest you think twice about staying here.