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Grand Crowne Resort Surrey Inn: Traveler Reviews


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Traveler Reviews

64% Do not recommend
2.5 of 5 stars 63 reviews
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time share beware

Grand Crowne Resort Surrey Inn

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1 of 5 stars
gmar11 1 contribution
ky
Oct 7, 2005
26/28 found this review helpful

The "approximately" 90 minute time share presentation we attended lasted about 2 hrs and 45 minutes. At about 2 1/2 hrs, after already declining the potential sale several times, we adamently requested to leave and were told if we did we would forfeit the incentives which brought us to the program. My wife and I kept our part of the bargain time wise and felt the salesperson and manager did not keep theirs.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Adequate

Grand Crowne Resort Surrey Inn

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4 of 5 stars
A TripAdvisor Member
Lawrence, Kansas
Sep 7, 2005
9/11 found this review helpful

Not a luxury hotel but a very adequate motel with 3 swimming pools for the kids and comfortable beds for the nights and excellent proximity to the Branson Strip.

  • Date of stay August 2005
  • Member since September 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Should be renamed "SORRY"

Grand Crowne Resort Surrey Inn

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2 of 5 stars
JJA08 1 contribution
Jonesboro, Arkansas
Aug 30, 2005
15/16 found this review helpful

This hotel had the worst beds and pillows I have ever slept on!!! The bed had a huge hump in the middle and the pillows were old and lumpy/flat. There was only a sheet and comforter on the beds but that was ok since the a/c wasn't working properly... The door would not close all the way and the deadbolt could not be engaged. My kids feet were black after walking around the room barefoot for about 15 min. You had to walk up a hill to get to an ironing board (right off of the pool - which was nice and had pool towels). There was in-room coffee that was terrible, a hair dryer and mystery soap in a dispenser on the shower wall. Cont. Breakfast was cereal, toast, english muffins, doughnuts, apple sauce, juice, milk and coffee (a little better than the in-room coffee). The towels were clean and fluffy but had a strange chemical odor. We had to walk up a hill to get to breakfast and pool but early in the morning you could catch a ride on a golf cart....

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very nice family vacation!!!!!!!!!!!!

Grand Crowne Resort Surrey Inn

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4 of 5 stars
A TripAdvisor Member
Vacaville,Ca
Aug 17, 2005
8/8 found this review helpful

My family visited grand crown. It was a very nice family vacation. The kids had a great time. There was alot of activities for them. The resort staff was very friendly. I would highly recommend this resort..........:)

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2005
  • Member since August 16, 2005
  • I recommend this hotel for Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A horrible stay!!!!

Grand Crowne Resort Surrey Inn

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1 of 5 stars
A TripAdvisor Member
Mt. Vernon, TX
Aug 7, 2005
23/23 found this review helpful

I have been to Branson several times with my parents. I thought it would be a wonderful place to take my children. We got a call inviting us to stay, and we paid our money. I would have preferred if they would have just given us money for a hotel and let us pick our own place to stay. If you want someone to spend the money you are asking for your time-shares, at least put them up in a place that does not have black mold on the wall by the door. I was not at all impressed with the hotel room or the staff. The presentation was fine, but when we told them that we were not interested, that is when the attitudes started coming out. The "manager" that came to our table did not take "no" for an answer and got down right rude with us. We decided to go to the "Post-Presentation" they call it. We were going to get our $40 and tell them what we thought. Well, don't buy-in. This so-called "Post-Presentation" is just another 60 minute chance to try to sell to you again. There is a survey that you fill out in the beginning and then they talk for over 60 minutes about travel packages. We were told this at the beginning of the session and we told them that we would give them 60 minutes, but nothing over. They were not going to suck up anymore of our time. We were told that we would not be able to leave in the middle of the presentation, the 60 minute mark. They gave us back our deposit and asked us to leave. (You have to put up a $20 deposit to ensure that you will be at their presentation.) The shows were great and we had a blast except for the time spent at the hotel and dealing with the rudeness of the staff. Thank you for your time and I hope this helps you make some decisions.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay August 2005
  • Member since August 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $77 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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