This hotel Does NOT send an email confirmation or give a confirmation # when you book with them. They use your last name on their end and you have nothing saying the reservation was made.. Because of the reviews on Trip Advisor I booked this hotel for three nights. When we went to check in, they had no reservation showing for us. They asked if we had stayed with them before, and I told them no. They looked at me oddly and repeated my name and address which was in their system and the date I had made the reservations during the prior month. I had asked for the clerk's name when I made the reservation, and wrote it down. When I mentioned her name they said they had no one working there with that name. Hummmm? We added a night to the package at a senior rate and I had also written down that odd amount. The clerk acted like I was at the wrong hotel. I asked if the phone number I had was theirs and he finally admitted it was. Then he checked the rate, and it was the same as I had written down. They found a room for us, but the process was not customer friendly, and did not make for a good start in "Branson's Best." We toured Missouri for nine days with no other reservation problems.

The hotel was nicely appointed except, THERE ARE NO COFFEE MAKERS IN THE ROOMS. Our room was clean and in an ok location.. It is not walking distance to shops and attractions, but it is a short drive to the shows. It is a 15 minute or so drive to Historic Branson. They do have breakfast, consisting of scrambled eggs, sausage gravy, biscuits, and waffles, cereals, etc The breakfast was tasty. In the evenings, from 9-11 they have two types of cobbler, soft serve ice cream and cookies for their guests in the lobby. This is a nice treat after seeing a show!

My family has stayed at Branson's Best several times at different times of the year. We are ALWAYS satisfied. We love the breakfast of the morning, (they have a full bar: sausage gravy & biscuts, scrambled eggs, waffles, bagles, yogurt, fruit, cereal, krispy cream donuts, coffee, juice, etc..) then at 9pm they have cobbler and soft serve ice cream. We love to eat out for breakfast and even get ice cream too but this just goes to show that Branson really can be done on a budget. These folks are feeding you and the price doesn't even show it in your stay. You'll always find clean rooms and the staff is super friendly. This place is always busy for a reason!

We can't wait to get back to Branson and Branson's Best. We have stayed there several times and each time has been a good experience. Good food, Clean rooms, great location, friendly staff. Glad to hear they have added an elevator for those who need it.

I selected this hotel based on the reviews. We were not disappointed. The price was very reasonable for the central location in Branson. I prefer to spend my $ on other vacation activities. The evening desserts are a nice extra.