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“Best Bang For The Buck” 5 of 5 stars
Review of Twelve Oaks Inn

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Twelve Oaks Inn
205 Schaefer Drive, Branson, MO 65616   |  
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Ranked #16 of 159 hotels in Branson
Broken Arrow, Oklahoma
1 review
2 helpful votes 2 helpful votes
“Best Bang For The Buck”
5 of 5 stars Reviewed April 29, 2014

We have been going to the Branson area for mini vacations for the past 27yrs. We have stayed at a variety of different hotels in the area. Twelve Oaks Inn is the best bang for your buck! It is very clean and the staff have always been very gracious every time we have stayed there. If I could find anything to comment negatively about it would have to be the height of the shower head. Than again maybe I'm just too tall.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpinningWheelInn, Owner at Twelve Oaks Inn, responded to this review, May 6, 2014
Dear Rick R. Thanks for staying with us at the Twelve Oaks Inn during your most recent visit to Branson. We appreciate that you took the time to write us such a wonderful review too. We are always happy to hear that you enjoyed your stay with us :) Sorry that the shower head was too short for you. Thanks again for the great review and we hope to see you again on your next visit. Best wishes!

Sincerely,

Jennifer Moore
Twelve Oaks Inn
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340 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Fremont, Nebraska
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed April 20, 2014

So many people obviously like this place and have had great experiences here that I hate to write this review after all this time, but it must be done. Our stay can be summed up in one word: Roaches.

We had booked 3 nights in the Family Apartment for our September, 2013, trip to the Branson area. The hotel is in a great location off the strip and on the right side of town to get out to Silver Dollar City in the morning. Great rates, too...it's often difficult to find accommodations for 7 at a fair price.

We got there on Wednesday night, and we had a good night. Then we get up Thursday morning and find a roach on the wall. Just one. We weren't happy, obviously, but we killed it, looked through the kitchen cabinets, didn't see any more, and figured things would be fine. Well...we get the kids in bed on Thursday night, and we see another one. We kill it and look around some more, not finding any others. At this point I promised my wife I'd speak to the front desk in the morning. Then the inexcusable happened. I walked into the bedroom across from the kitchen to check on the kids and there was a roach...on the pillow...next to my child's head. That was the last straw.

I went to the desk immediately and informed them of the issue and that we needed a different room. Fortunately, one of the family suites was not booked for the night and we got all the kids up and moved all of our stuff down there. They took an extra $5 off per night for the trouble, but that didn't feel like enough for the hassle and, frankly, the grossness of it. Also, the guy at the desk was far more defensive than he was apologetic, saying they'd "never" had a roach problem before. Whatever, buddy, that's not especially relevant to my current situation. He should have been stumbling all over himself apologizing for the situation, but he wasn't. That was pretty disappointing.

The guy also said I should have said something right away that morning, like it was almost somehow my fault. The truth is that there was nothing they could have done while we were there. He said they'd have to bomb the room and kill the roaches, which didn't sound like anything more than a temporary solution. I hope they managed to find the root cause of the problem. I saw 3 roaches...I'm going to guess those weren't the only 3 near that room.

Again, so many people love this place that our experience simply can't be the norm. The family suite was fine, but for obvious reasons we slept with one eye open until we left on Saturday morning.

The next time we come to Branson, we will most certainly be staying elsewhere. Even though they were able to move us rooms and everybody else seems to like this place...roaches are a sin that motel simply cannot commit. And not being super apologetic about it is even worse.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpinningWheelInn, Owner at Twelve Oaks Inn, responded to this review, April 21, 2014
Dear univac528,

I am sorry that you encountered roaches in your room during your stay with us LAST YEAR in September. We obviously were unaware that they were there before you checked in. We would have NEVER let you stay in that room to begin with if we knew they were there. As soon as you informed us about them being there, we immediately addressed the issue. We offered you another room for a discounted rate or the option to check out and go elsewhere and receive a full refund. You chose to stay and go to another room.

Once you vacated the room we bombed that room ourselves with store bought pesticide until we were able to have our local pest control treat the room. The pest control did come out and Fully Treated the room completely in a 3 stage process. THERE ARE NO MORE ROACHES IN THE FAMILY APARTMENT!

We have a reputation of being a CLEAN, Affordable and Family Oriented Motel. We have many customers that visit our motel every year and majority of them are repeat customers. Unfortunately things happen and we can only address the issues as they come along.

Again I am sorry that you had to encounter this situation.

Sincerely,

Jennifer Moore
Twelve Oaks Inn Owner
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Tulsa, Oklahoma, United States
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 13, 2014

The owners of this hotel have really tired to get this facitiy back up on to par with the more modern and newer hotels. Lots of new minor updates has brought this hotel back up to present specs. The rooms are extremely clean, the front desk staff are very friendly, and overall we had a pleasant stay. The breakfast is mainly composed of biscuits & gravy, cereal, toast, fruit, milk, and juice.

Room Tip: Do not stay on the front rooms 101-109. 103 is next to the breakfast room and rooms 106-109 are clos...
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpinningWheelInn, Owner at Twelve Oaks Inn, responded to this review, April 21, 2014
Dear Marcus W., Thanks for staying with us at the Twelve Oaks Inn during your recent visit to Branson. We appreciate your business and are always happy to hear that you enjoyed your stay with us. We also appreciate that you noticed and mentioned our recent remodeling and upgrades. We look forward to seeing you again on your next trip to Branson. Thanks again and best wishes!

Sincerely,

Jennifer Moore
Twelve Oaks Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 7, 2014

This motel was a great value! The room was huge.We booked a King bed with a couch, it was a nice room. Clean room, comfortable bed, good location. It was off the main busy road. The breakfast room was nice, not much variety, but enough. Our room was quiet, but the shower faucets were quite loud from the neighboring room. We would stay here again if we ever visit Branson in the future.

Room Tip: Choose the second floor. Less noise and no headlights shining in your window.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpinningWheelInn, Owner at Twelve Oaks Inn, responded to this review, April 10, 2014
Dear usatrvl, Thanks for staying with us during your most recent visit to Branson. We value your business and your review. We always love to hear that you enjoyed your stay with us and will be returning on your next trip. Thanks again and best wishes!

Sincerely,

Jennifer Moore
Twelve Oaks Inn
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Brighton, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

Another great stay at our favorite Branson motel. We've been staying here during our visits to Branson for quite a few years now. The location is great for easy access to everything, the rooms are clean and quiet, and the staff is always very friendly and helpful. We plan to be back in May as soon as we can determine our travel dates. Thanks again for contributing to a good vacation.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpinningWheelInn, Owner at Twelve Oaks Inn, responded to this review, March 29, 2014
Dear Barbmusic3, WOW! Thanks for the wonderful review! We value your repeat business over the years and love to hear that you continuously enjoy your stays with us! We look forward to seeing you again in May! Thanks again and best wishes!

Sincerely,

Jennifer Moore
Twelve Oaks Inn
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White Hall, Arkansas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014 via mobile

This is the first time we have stayed at this hotel. Was very leery at first to book the large family suite thinking it may just be 3 beds crammed into one regular room. Boy were we surprised. Our party of 2 adults and 4 teenagers were more than comfortable with this room. I would highly recommend this to others that have a large family that don't want to get the "two adjoining rooms" like we usually do just to have enough room to keep from stepping on each other. I will definitely choose this location for our next trip! B

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpinningWheelInn, Owner at Twelve Oaks Inn, responded to this review, March 29, 2014
Dear Lissa6800, Thanks for your recent stay with us at the Twelve Oaks Inn. We appreciate your business and are always happy to hear that you enjoyed your stay in our Family Suite! We have a variety of family suites, maybe try our Family Apartment the next time :) Thanks for the wonderful review and we look forward to seeing you again on your next visit to Branson.

Sincerely,

Jennifer Moore
Twelve Oaks Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Very pleasantly surprised by our stay at Twelve Oaks Inn. We arrived in Branson a day earlier than our condo rental was to start (to avoid traveling in bad weather forecasted) and booked a night at Twelve Oaks Inn. For the price, I wasn't expecting much...just the basics and hoped it was half-way clean and decent. Was I surprised! It was VERY clean, very nice, very friendly - I would compare the accommodations to something twice the price! For the continental breakfast I expected cereal and stale donuts...but was pleasantly surprised again. Hot biscuits and gravy, several cereals, mixed fruit, fresh donuts, bread, bagels, oatmeal, coffee, several juices were offered, and everything was delicious. Overall, it is a great place to stay the next time I need a room in Branson. I would certainly recommend it highly - you won't be disappointed!

Room Tip: We stayed on the first floor, north end. It was quiet - no noise above or next door or street noises...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpinningWheelInn, Owner at Twelve Oaks Inn, responded to this review, March 16, 2014
Dear Alta629, Thank you so much for the fantastic review! We really appreciate your business and are happy to hear that you thoroughly enjoyed your stay with us while in Branson. We look forward to seeing you again in the future ;) Thanks again and best wishes!

Sincerely,

Jennifer Moore
Twelve Oaks Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Twelve Oaks Inn

Address: 205 Schaefer Drive, Branson, MO 65616
Phone Number:
Location: United States > Missouri > Branson
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool
Hotel Style:
#2 Best Value Hotel in Branson
#16 Top resorts Hotel in Branson
#34 Romantic Hotel in Branson
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
We are family owned and operated. Very Clean, Friendly and most of all affordable! We are located one block off of strip on the time save Yellow Route, walking distance to White Water Waterpark, Gilleys, Six & Hughes Bros. We offer FREE continental breakfast, Wireless Internet, Cable, Local Calls. All of our rooms have a coffee maker and refrigerator for no extra cost. We would love to have you! ... more   less 
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Also Known As:
Twelve Oaks Hotel Branson
12 Oaks Inn
Twelve Oaks Motel

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