Rooms were very clean, updated. I was actually surprised at how nice they were. Comfortable beds. Rooms were cleaned wonderfully every day. Front desk staff was WONDERFUL, very friendly, pleasant and eager to assist in any way. Only one complaint, the lady in charge of the breakfast room in building 2 on Dec 26 & 27 could use a refresher course in customer care. She was extremely rude. Made me very uncomfortable, so much so I chose to skip breakfast on 12-27, walked over to Panera Bread instead. My husband did however go to the breakfast room on 12-27. He advised she was even ruder that day than the day before.
- Official Description (provided by the hotel):
- The Grand Oaks Hotel Complex, luxury at an affordable price in the heart of Branson. With two buildings to serve you, we boast both indoor and outdoor pools, hot tubs, fitness center and guest coin laundry facilities. Indoor security corridors and elevators make it safe and easy on the traveler. Perfect for seniors, families and romantic getaways with king Jacuzzi and family sized rooms. Hot breakfast served each morning. Onsite ticket agency for your convenience. ... more less
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- Also Known As:
- Hotel Grand Oaks