We stayed at the Grand Victorian for 3 nights beginning November 11, 2012 and now we're spoiled! We stayed at what was ranked as the No. 1 hotel in another state a few weeks later and it didn't even compare to the Grand Victorian. The decor is beautiful, especially the way they had it decorated for Christmas. The beds were so comfy especially with the abundance of pillows. Usually I can't really get comfortable watching tv on a hotel bed but I was so comfortable, I even mentioned it to the front desk staff. Speaking of the staff, they were all personable and efficient. About 12 hours after we checked out (thankfully we were still in Branson), I realized I forgot to pack an entire drawer containing my husband's underwear, socks and a nice sweater. When I called the hotel I was told all of the items were in a bag at the front desk. I was sure they would all have been gone, and probably if that happened in at least 90% of other hotels, we never would have seen them again. The hot breakfast every morning was wonderful and there were scrambled eggs every morning. We were usually out during tea time but managed to get back just in time on our last afternoon there. The hot tea and tasty cookies were a very nice touch on a cold afternoon. To sum it up, the decor is beautiful and the rooms comfy and of ample size, breakfast was very good (especially the cinnamon rolls), and the staff was helpful and personable. We enjoyed our stay immensely and the next time we're in Branson, The Grand Victorian will definitely be where we will stay. Great location too.