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“Great Customer Service” 5 of 5 stars
Review of Barrington Hotel & Suites

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Barrington Hotel & Suites
2.5 of 5 Hotel   |   263 Shepherd Of The Hills Expressway, Branson, MO 65616   |  
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Hotel amenities
Ranked #51 of 149 Hotels in Branson
Red Cloud, Nebraska
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great Customer Service”
5 of 5 stars Reviewed May 1, 2014

This place is awesome!!! They allow small pets for a reasonable fee. Room was very clean and breakfast was great. I recommend this place to everyone who needs a place that accepts pets. Customer service was very helpful in the knowledge of eating places. We were very pleased with her help.

Room Tip: Pet area is at one end of building. Breakfast is on the third floor. :)
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    115
    77
    29
    13
    8
See reviews for
97
64
4
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Saint Charles, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 30, 2014

We stayed here for 2 nights in April 2014. Even though we were right next to the breakfast room and across from the elevators, we did not hear any noise. The room was very clean and neat. The bath was well-appointed with sufficient towels and toiletries. The beds were comfortable and the pillows were great. The staff was very helpful and polite. The pool was even clean! Definately would stay here again! The price was right, too!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 13, 2014

Well I called 3 days before we came & asked about making sure we could have a rollaway bed. I was PROMISED one & they added the 10.00 dollar which was fine..We get there Saturday & I have NO rollaway bed & then the woman tells me its 1st come 1st serve.So I tell her what the woman said when I called & she says well we can NOT promise that!! OK WELL TELL YOUR WORKERS!!! When you travel 2 hrs to Branson with your family & you are promised something & not given it, that can upset a person. I thought about leaving but we stayed because we had alot of site seeing to do! I was told the manager would be told about it & im sure nothing will be done because I was still charge full price for the room. I can say overall the place was clean & staff (other then girl on phone who dont know what shes talking about) were very nice. We had Jessica at night & she took great care of use & even went around trying to find us a rollaway....THANK YOU JESSICA!! :)

Room Tip: All room are good
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Peters, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2014

My husband and I stay here every time we have visited Branson. In all the years we have stayed here, even under new management, the hotel staff have always been very friendly and always seem genuinely concerned about our welfare. Would recommend this hotel to anyone. Only complaint would be the lack of automated doors, especially when unloading vehicle with luggage rack

Room Tip: the suites are especially roomy and nice
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscatine, Iowa
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 21, 2014

For the price, the hotel provided good value. They didn't have enough people working the desk so there were typically lines for everything. Not enough towels and didn't even get wash cloths after room was cleaned. Had to ask for them and go down twice before I received them. Carpet in the stairwells are very stained and walls are dirty. It doesn't look like they clean that area much. Most of the employees were very nice - only a couple that seemed to hate their job. Rooms were fine as we weren't there much. Breakfast was nice. Pool was somewhat small but okay as long as there weren't more than 15 people in there, which wasn't usually the case. The exercise area was clean, but only one treadmill, one glider, and one stationary bike, but a TV to watch and equipment worked good. It was a good location not far from everything. I would stay again if on a limited budget. Would rate it a 3.5.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russellville, Arkansas
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 17, 2014

Worst trip ever. Every time we left the room they called and said our dogs were barking. Ya so was everyone elses but we didn't complain. Please stop allowing pets if your going to treat people like this! Never agian at the Barrington.

Room Tip: No Pets allowed to make a single noise!
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barrington Hotel & Suites

Address: 263 Shepherd Of The Hills Expressway, Branson, MO 65616
Phone Number:
Location: United States > Missouri > Branson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Branson
#39 Romantic Hotel in Branson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Barrington Hotel & Suites 2.5*
Number of rooms: 147
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Also Known As:
Barrington Hotel And Suites
Barrington Hotel Branson

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