The room we stayed in was very nice. Clean, well equipped bath, comfy bed. The restaurant, Buckingham’s was fantastic - make a reservation for a private room for two. Get a bottle of wine.
BUT, the front desk staff was horrible. While they do offer shuttle to and from School of the Ozarks Airport, you better arrange in advance. Even when I did, Sharon at the front desk said she would contact the driver “as soon as she could”. Driver showed up after 40 minute wait. When checking in, wife and I waited for Sharon to have a conversation with the cleaning staff about something non-hotel related. Then, it was hard to converse with Sharon because the other desk gentleman was talking so loudly on the phone. Again, later I needed directions from the desk and Sharon was just too busy to help. Actually, she was rude. The day before we left, I let Sharon know that I would be needing a shuttle to the airport. She said that would be hard to do because I needed to make those arrangements in advance. “Yes, that’s why I’m requesting the shuttle now, for tomorrow. I also let you know this when I made room reservations, by phone, two weeks ago, and it was you that I spoke with.” “Well, I’ll see what I can do, but I’m busy.” This lady, Sharon, must be related to the owner, otherwise, she wouldn’t be there! There was another incident with the front desk that I witnessed while waiting and waiting for the shuttle. But, I’ll save you the pain. I will say, the staff handled that incident very inappropriately.
I will be back, because the room, restaurant, location and price are very attractive, however, the front desk was not.
- Also Known As:
- Clarion Hotel Branson
- Clarion At The Palace
- Clarion Branson
- Branson Clarion
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