Love this place for park and fly. Beds and pillows are so comfy. We requested more coffee packets at 3 am (had an early flight) and the guy was at the door within a few minutes. Luv that they have aveda products also!

I stayed at this hotel about 10 years ago and it was nothing special. Recently, we decided to stay one night before a very early flight back home. Wow, I was impressed from the moment we arrived. The doorman was so polite and friendly, and the lobby is beautiful.

Check in was just okay. The person behind the desk wasn't all that friendly. However, our room was fantastic. It was very clean with a very comfortable bed. I made reservations on the internet and my husband was so happy that they have down free rooms. He has severe allergies and this is always a problem at nicer hotels.

High speed internet is not free. This didn't surprise me because it is a business hotel and travelers with expense accounts can spend $12 bucks for internet. I went to the beautiful lobby to use the free internet and decided to spend my $12 on a very expensive glass of wine. The wine was delicious and the bartender filled the glass to the brim.

We had dinner in the restaurant, which was almost empty with the exception of one other couple. Our server was wonderful and very accomodating. Five star service with three star food. The food is pricey, but there is nothing else in the area. It is a business hotel and I expect this. We paid almost $100 for dinner and one drink each.

After dinner my husband used the hot tub and I looked at the pool area. To me, the pool area looked a little run down compared to the lobby and the rooms. I was able to fall asleep early in the very comfortable and clean bed. Check out was easy, except the front desk couldn't make change for a $20. We only waited seven minutes for the shuttle to the airport. The driver was pleasant and immediately grabbed for all of our luggage. The driver seemed pleasantly surprised when we tipped him.

I don't have any children, so I cannot comment on the kids activities and we didn't have breakfast before leaving. Overall, I enjoyed my stay and the hotel was an excellent value for $89.00. I would definitely stay at the hotel again, if we ever have another early flight out of STL.

We stayed here as a park and fly before a winter escape to the Caribbean. Very nice location and reasonable price, considering that a week of parking was included. The lobby bar and restaurant were very stylish and served wonderful food. This was a much better option than the numerous fast food choices around the hotel. Our only complaint was that a crib was not available for our daughter, which made getting a good night's rest before our flight difficult.

I usually wait to post my review until my stay is complete, but I am writing this mid stay in the hopes that someone at this hotel will take action to address their numerous flaws. Before I go into the problems, I will point out the positive elements: the room is up to date, nice beds, flat screen TV, and free wireless. On the downside, I've never been in a large hotel that had such poor service consistently, which started before we got to the hotel with the shuttle. We called in from baggage claim upon arrival and went to the designated area as directed and then waited more than 20 minutes after assurances that the driver was on his way. When we tried to reach the hotel to get an update, our call went unanswered. Upon arriving at the hotel, we had to seek out somebody to check us in, which took nearly 10 minutes to get someone to the front desk. (I've never seen anything like this before). When we took a break later that afternoon, the server in their "Starbucks" area was not to be found and finally after opening doors and looking for people in the operations areas of the hotel, we found somebody to come provide coffee for us. When we ate lunch as the hotel, it was incredibly slow and we had to press out server to provide basic service items like provide us our check. The most recent disappointment came this morning when I got up early to use the gym, which looked pretty good for a hotel. Unfortunately, my initial happiness that I found an unused treadmill turned once again to disappointment as all 3 (of 6) unused treadmills were not working.