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Renaissance St. Louis Airport Hotel: Traveler Reviews

3.5 of 5
9801 Natural Bridge Rd., Berkeley, Saint Louis, MO 63134
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Renaissance St. Louis Airport Hotel
Ranked #5 of 13 hotels in Berkeley
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284 reviews from our community

    Trip type
Traveler rating
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    99
    43
    21
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Date Rating
Mt Zion IL
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Family uses often...”
4 of 5 stars Reviewed November 30, 2012

Just wanted to let others know how much we have enjoyed this hotel. I have used twice this year and my in-laws at least 3 times.

Always clean, helpful, close to restuarants, great FREE shuttle and drivers, and close to airport of course. Not the cheapest, but worth it with the great staff and the "park and fly" options.

In fact, this hotel is often better than ones at my final destination. Great Job Marriot Family of hotels.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask T C about Renaissance St. Louis Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
December 17, 2012
Dear T C

Thank you so much for your delightful review! I am happy that your family enjoys staying with us so much. I will be sure to share your kind words with my team.

Please come to see us again soon!

Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
“One of my favorites”
5 of 5 stars Reviewed November 27, 2012 via mobile

Nice room. Great service. Enjoyed a wonderful meal and wine in the lobby area. The server provided excellent suggestions.....both wine and food. I enjoyed the cod with sausage succotash very much.

I wish Marriott would drop the silly package that includes Internet and unlimited local and long distance calls. Unlimited calls are irrelevant in the era of smart phones. A reasonable price for Internet access that wasn't bumped up for free land line calls would be more appealing. Who uses a land line these days?

With that said, this is a great hotel and I recommend it highly. Very stylish.

Stayed November 2012, traveled on business
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Ask GWM160 about Renaissance St. Louis Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
December 17, 2012
Dear GWM160,

I am pleased to hear that you enjoy our hotel so much! Thank you for taking the time to write such a wonderful recommendation for the Renaissance. I apologize for the inconvenience regarding internet and phone lines; I will be sure to pass your recommendations along to my team. We always appreciate guest input because it enables us to serve you better. Please come to see us next time you are in St. Louis. We will be delighted to have you with us again!

Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Wonderful hotel!!”
5 of 5 stars Reviewed November 13, 2012

Stayed one night while attending a workshop. Have never stayed at this Marriott property before but took a chance because of the unbelievable low room rate. Great staff, they were friendly and helpful, beautifully decorated lobby and conveniently located across from Lambert Field.
The room was comfortable and clean.
Would definitely stay again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask maddos4 about Renaissance St. Louis Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
November 15, 2012
Dear maddos4,

Thank you so much for your great review! I am happy that you enjoyed our convenient location, as well as our newly renovated lobby. Please come to see us again soon. We would be delighted to have you back at the Renaissance!

Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Top Contributor
76 reviews 76 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
“Significantly better than most airport hotels”
4 of 5 stars Reviewed November 12, 2012

The Renaissance at the St. Louis airport is an upgraded and comfortable hotel. It has an upscale feel to it with modern furnishings. The restaurant and bar areas are comfortable and the food is delicious. The staff however, really make this an ideal location as everyone I came in touch with went above and beyond. Our waitress at night served us dinner and drinks while we rehearsed for a pitch. A bellman, Larry, rescued us when our cab didn't show up and drove us 20 minutes to our meeting in the Renaissance airport shuttle. And our waitress at breakfast was equally helpful, getting us in and out of the restaurant quickly so we made our meeting at time. I will definitely stay here again when I have to travel to St. Louis.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Erin B about Renaissance St. Louis Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
November 14, 2012
Dear Erin B,

Thank you so much for your fantastic review! I am very pleased to hear that our team was able to exceed your expectations and I will be sure to share your comments with them. Please come to see us again soon. We will be happy to have you at the Renaissance again!

Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Top Contributor
64 reviews 64 reviews
9 hotel reviews
Reviews in 41 cities Reviews in 41 cities
28 helpful votes 28 helpful votes
“Nothing Special”
3 of 5 stars Reviewed November 11, 2012

I stayed here on my one night trip to Saint Louis and I got a great price. If I didn't get that price, I wouldn't have stayed here.

The room was nice inside. However, the hotel had an issue with overcrowded elevators which was unpleasant. The room only had one bath towel and no drinking glasses for water in the room. The breakfast buffet had a limited selection compared to a full service Marriott and the fruit was not very fresh.

Room Tip: Get an odd numbered room. Even numbered rooms face the freeway and airport runway.
See more room tips
  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask DRY_72 about Renaissance St. Louis Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review
November 15, 2012
Dear DRY_72,

I apologize that you were less than satisfied with your experience at the Renaissance. Thank you for taking the time to write a review for our hotel and bringing these issues to my attention. If you would like to discuss these matters further, feel free to contact me at the hotel. Next time you are in St. Louis, please come to see us. We would love the opportunity to make up for your dissatisfaction and to give you the type of experience that we love to provide for our guests.

Bill Fontes
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Renaissance St. Louis Airport Hotel
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Additional Information about Renaissance St. Louis Airport Hotel

Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Renaissance St. Louis Airport Hotel Saint Louis, MO
Address: 9801 Natural Bridge Rd., Berkeley, Saint Louis, MO 63134
Phone Number:
Region: United States > Missouri > Saint Louis > Berkeley
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Berkeley
#5 Business Hotels in Berkeley
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 
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