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“Much better than I expected” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Winona North

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Holiday Inn Express Hotel & Suites Winona North
3.0 of 5 Hotel   |   413 SE Frontage Road, Winona, MS 38967   |  
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Ranked #1 of 2 hotels in Winona
Jackson, Mississippi
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“Much better than I expected”
4 of 5 stars Reviewed March 23, 2014

Had a REALLY bad experience with a truck rental (where you do the hauling) and stayed there overnight after the wheel bearings burned out and set fire to a car trailer. Went to this hotel after waiting by the highway several hours for that other crowd to get their act together. The hotel was fairly new and I would say excellent if it had been quieter. The room was clean (a little worn) and nice... a welcome respite after a bad day. Could use some intervention with the guests who get noisy and some insulation under the doors to mask it.

Room Tip: Top floor of the building might be better to avoid noisy kids in the halls.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 people have reviewed this hotel

Traveler rating
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    10
    3
    0
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12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Cleveland, Georgia, United States
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 20, 2014

We were tired from a long day of visiting clients on our way from New Orleans to Memphis TN. We just couldn't go another mile and found this nice hotel. The price was right and the staff friendly. The room was comfortable. Free WiFi and breakfast....I would stop here again.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
Top Contributor
150 reviews 150 reviews
45 hotel reviews
Reviews in 81 cities Reviews in 81 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed February 27, 2014

From the time we walked in and were greeted by a friendly front office staff to the free bottles of water and amazing raspberry cheesecake cookies to our breakfast the next morning everything was perfect! Our bed was very comfortable, the bathroom was very clean and wifi worked super fast! We would definitely recommend this hotel to anyone!

Stayed February 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

Great place to stay. If you are looking for a nice,clean place to relax and regroup, this is the place. The entire staff goes out of their way to provide prompt service with a smile. Very professional,friendly and courteous. This was a repeat stay for my family and we were just as pleased on this occasion as in the past.

Stayed January 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
1 review
3 of 5 stars Reviewed February 11, 2014

I did not stay at this hotel but wanted to send a gift to a friend staying for work travel. I called the front desk and asked if they could recommend local florists or gifts shops and she responded with "FedEx and UPS". I asked the question again and she said she didn't know.
I did end up finding a local gift shop (City Trading Post, Winona and FANTASTIC customer service) and they said it would be delivered before 5:00pm with my friend's name and room number and request they deliver to the room.
I called the hotel around 5:30pm to ask if they has received the delivery and if they would deliver to the room. The man at the front desk put me on hold to check, I waiting a couple minutes and it started ringing again. He picked up again and I reminded him why I was on hold. He took down my phone number and said he would call me back to let me know what he finds out. It's been a couple hours and I have not heard anything yet.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, February 14, 2014
I am sorry for the misunderstanding when you called the front desk. We at the Holiday Inn Express & Suites enjoy when our guest receive a special gift or delivery. Items maybe delivered or shipped to the hotel and we will gladly let the guest know. I am sorry for the delay in the front desk getting back with you and I will review the answers to your questions with them. I am so happy you found our great friends at City Trading Post and that they were able to assist you.
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Ruston, LA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 8, 2013

We had a suite. The hotel was clean and nice, but there was a musty, mildew odor in the hallway. We never smelled this in the room but in the hallway on both the second and third floor. The room was clean, but did remind me somewhat of a hospital room. The sofa was hard for my elderly parents to sit on and there was nowhere else to sit in the room except in a desk chair that flipped backwards very easily. The beds were hard and uncomfortable, not at all what I expected from a Holiday Inn. When we asked for an armchair one was delivered to us quickly. The pool was nice, but could have been cleaner. There was dirt in the bottom as well as quite a few large dead spiders. Breakfast was good for a continental breakfast. Overall, the hotel was ok, but it could have been better for the price. I have stayed in nicer hotels for much less per night. I do have to say that it was a very quiet place.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, September 18, 2013
I want to say I am very sorry for any discomfort you had while at our hotel. We want to always make our guest as comfortable as possible. We did detect a odor in that hallway and did shampoo it. We are sorry we did not detect it prior to your arrival. Please give us another chance and we will do everything we can to make your stay as comfortable as possible.
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New Orleans, Louisiana
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 16, 2013 via mobile

Arrived Late; one room available, But hubby reserved the suite @ $129. One Big room w/ Two Queen Beds, couch w/one TV. Hotel is Very New. Close to highway; on frontage road- easier & faster hwy access than the next Holiday Inn Express in Granada, MS (a few miles north). Rooms are spacious with nice modern decor. Suites are next to elevator - easy access! Beds are comfortable w/nice bedding. The outdoor Pool looked soooo inviting at 6:30am; bright & blue!! Breakfast was the 'normal' H.I.Express: eggs, bacon, biscuits & gravy, bagels, cereal. I was suprised to see No Fruit! only 2 bananas on the bar. 'Jan' was very helpful & kind with a warm smile to help our early morning with kids.
Our only concern; bath water is brown... We called the front desk to see if it was rust in the pipes.... But they assured us it was iron and the city is working on it. They offered us bottled water. I am sure this is a temporary problem. We will stay here again when traveling back & forth!
(Another reason I love Trip Advisor-- I can remind myself that I will stay here again) ;)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, September 18, 2013
Thank you so much for your kind words. We do have a great location to get you back on the road rather traveling 55 or 82! Unfortunately, I have to say that is not completely true about the water. Its brownish color is a result of too much iron in the water and it is a city wide concern. although discolored, it is very safe (we do have a letter at the front desk from the City of Winona for your viewing). That said we always have bottled water at the front desk for any need. Please come back soon and have a wonderful breakfast with our Ms. Jan!
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Additional Information about Holiday Inn Express Hotel & Suites Winona North

Address: 413 SE Frontage Road, Winona, MS 38967
Phone Number:
Location: United States > Mississippi > Winona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Winona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Winona North 3*
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Holiday Inn Express Hotel And Suites Winona North

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