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“Called ahead....” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites Winona North

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Holiday Inn Express Hotel & Suites Winona North
3.0 of 5 Hotel   |   413 SE Frontage Road, Winona, MS 38967   |  
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Ranked #1 of 2 Hotels in Winona
IA
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
“Called ahead....”
3 of 5 stars Reviewed June 18, 2012

After driving 9 hours arrived late evening and had 2 rooms booked. Called ahead that morning and asked that both rooms be together since our kids would be staying in one of the rooms. When we checked in was given room 107 and 126….is that together? There was a baseball tournament in town and the hotel was full. This also resulted in a lot of noise from kids slamming doors and running through the halls until late at night.
If it hadn’t been for these issues it would have been a great stay as staff, esp. breakfast staff were extremely friendly and hotel was clean and comfortable.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Winona North, responded to this review, July 24, 2012
Dear IAdivers,

Thank you so much for your candid review of our hotel. I am pleased that you have mentioned our friendly staff and that you found our hotel clean and comfortable. We are hospitality professionals who pride ourselves in delivering superior service and are happy doing so. I apologize for any inconvenience you have experienced due to the noise from our other guests. I appreciate your feedback as this is our best resource for improving guest services.

We hope to have another chance of hosting you should your travels bring you back to Winona.

Sincerely,

Janice A.
Case Manager
IHG Care
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37 reviews from our community

Traveler rating
    23
    11
    3
    0
    0
See reviews for
13
5
1
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
La Grange Park, Illinois
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 14, 2012

We have stayed here twice on way to Mall of America. We got the 2 bedroom suite and it was fantastic. We had 3 teenagers and 10 yr old twins with us. We (mom & dad) got our own bedroom w/tv, teenagers got the bedroom w/2 queens n tv and twins got sitting room sofa bed n tv. Everyone happy and comfy. Even bathroom had tv. The pool area is nicer than most, separate kiddle pool & slide, reg pool & hottub, kids loved it. I liked that there was plenty of space, subdued colors & nice furniture--very relaxing to spend time there. Also, there were a few separate sitting areas in hotel, 2 w/ fireplace and tv, We enjoyed those before bedtime, nice break from room since we had 5 kids w/us. There's a restaurant across the street where we had a very good dinner as well, great atmosphere and large menu.

Room Tip: We liked the 2 bedroom suite for it's space. Ours was right above lobby, but room was very quie...
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, July 30, 2012
Thank you so much for using tripadvisor for your hotel needs. Unfortunely your review has shown under Winona, MS rather than Winona, MN.
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2012

Very nice new hotel for this area. The hotel is very clean and the breakfast was great. Staff was very courteous and helpful. Hopefully they will take good care of this hotel and it will continue to be a great place to stay!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, December 31, 2012
Thank you so much for your kind words. Please come see us again if in the area! We are focused on customer service and quality of our rooms in Winona. We are always saying anyone can give you a room with a bed in it, we make that bed your home away from home. Thanks again hope to see you soon!
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windsor ontario canada
Top Contributor
65 reviews 65 reviews
50 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 12, 2012

nice clean rooms, good free breakfast, fast free wifi, very helpful front desk clerk, reasonable price. will stay here again if we're in the area.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, July 30, 2012
Thank you for the positive review. We pride ourselves in having a very helpful and personable staff here in Winona. We are certainly delighted that you enjoyed our complimentaty breakfast also. Our morning staff works diligently to make certain that is hot and fresh. We look forward to your return.
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St. Louis
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 19, 2012

The hotel is comfortable, nice rooms, clean with friendly staff, decent price. Only downside....not enough lights in the room. With the new energy efficient bulbs, more lamps sorely needed to provide illumination,

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, July 30, 2012
Thank you so much for staying with us and we look forward to having you again if you're back in the area. Thank you also for your suggestion. We have, in fact, already ordered and changed the lights looking for the perfect fit for our rooms.
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Baton Rouge, Louisiana
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 9, 2011

The hotel staff is helpful and accommodating, the hotel is easy to get to, the location is excellent if you travel east to west in central Mississippi. The rooms are clean and comfortable.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, July 30, 2012
Thank you for your positive remarks about our property and staff. We look forward to you coming back again. We do pride ourselves on the convenience of our location and glad you agree.
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1 review
5 of 5 stars Reviewed October 21, 2011 via mobile

My family and I stayed here last week for 3 nights. We were visiting my granddad who stays in the backwoods of Mississippi. This, by far, is one of the nicest, cleanest, hotels I've ever stayed in! The staff was extremely nice! The hot breakfast in the a.m. (I'm talking real breakfast...) ofset the cost of the room per night. My kids and I were extremely comfortable. We didn't want to leave. This will definitely be our place of choice the next time we visit my granddad.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni D, Director of Sales at Holiday Inn Express Hotel & Suites Winona North, responded to this review, July 30, 2012
Our staff is delighted for your positive comments about them and the property. We are glad that your children were comfortable and had a good stay.We are looking forward to your next visit to see your granddad.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Winona North

Address: 413 SE Frontage Road, Winona, MS 38967
Phone Number:
Location: United States > Mississippi > Winona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Winona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Winona North 3*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Winona North

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