My wife and I have stayed at the Resorts Hotel and Casino several times over the past few years. In the last year, the service at this location has seriously deteriorated. This month, during a three night stay, they failed to clean our room and we had to call twice and then wait for 30 - 45 minutes until someone showed up to bring us towels and clean up the bathroom. On the casino floor, one of the slot machines took a $70.00 ticket, and when the slot attendant showed up, and dug out my ticket plus another one for $6.47, she told me that the $6.47 ticket was mine. I had to call the floor attendant, and then the casino manager to get my $70.00 reimbursed. Serious customer service issues at this location.
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- Also Known As:
- Resorts Tunica Hotel Tunica Resorts
- Tunica Hotel Resorts