Surprise!! – It looks great online, but it wasn’t.
Dirty carpets, blinds missing, phone didn’t work when trying to call the office. Walked to the office, and no one is there. Fire alarm goes off at 5 am and everybody is standing outside except management is nowhere to be found. We had to wait till the fire department arrived to tell us it was all clear. No air conditioning in the room at night, 85 degrees and muggy in the room. Neighbors were in the same boat, but can’t contact management.
Two beds, no, one bed and a foldout couch that sagged 8 inches in the middle. Pulled back the bedspread and it had a yellow stain on the back.
Day 3 – We came back from a trip, and the air was out in our room and the neighbor’s room. Used telephone outside the office building, and dialed management at #1234. No answer. Neighbor was able to get his AC working by messing with the AC fuse pullout, but ours didn’t have any fuses in it.
I called Expedia and they couldn’t get through to anybody either. We told them we wanted a refund on the room, and they said they would call us when they contacted them. After3 days with little or no sleep, we packed our bags and left. Expedia called the next day and said we couldn’t get a refund for the 3 days after we left.
- Official Description (provided by the hotel):
- Tunica, MS is the third-largest gambling destination in the United States behind Las Vegas and Atlantic City. Westgate Tunica Resort is close to the casino excitement, golf courses, a pickle factory, the Veterans Memorial and 30 miles south of Memphis, Tennessee. Lodging and accommodations is reminiscent of southern plantation style grandeur. All one bedroom and deluxe suites contain a full kitchen and washer/dryer. Onsite amenities include an outdoor swimming pool, hot tub and fitness room. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Expedia, Booking.com, Travelocity, Odigeo, Hotels.com and Priceline so you can book your Westgate Tunica Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Westgate Tunica Hotel Tunica Resorts