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“Check the room first.” 2 of 5 stars
Review of BEST WESTERN Tunica Resort

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BEST WESTERN Tunica Resort
2.0 of 5 Hotel   |   7500 Casino Strip Blvd, Tunica, MS 38664   |  
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Ranked #2 of 19 hotels in Tunica
Nashville, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Check the room first.”
2 of 5 stars Reviewed April 2, 2013

I stayed here a while back and I booked the 3 last rooms they had. It was busy due to some comedian doing a stand-up at one of the casions nearby. 1 room was supposedly a non smoking room and 2 were smoking. Let me just tell you the non smoking room was wayyy worse than the 2 smoking rooms. I believe it was room 119 on the first floor on the right near the elevator. I went to the front desk to tell her about this issue do I wouldnt be charged for the smoke smell and you right-away told me I wouldnt be charged as it she was already aware of the problem. Upon check-out I was asked how was my stay and I said horrible the room smelled like smoke. And the lady in the morning said "I'm sorry we were full, last night and were unable to switch you rooms. Hopefully we can resolve this issue so next you wont have this problem." Really? As I can see the staff was "trying" to be helpful and supportive they took no action to resolve this problem. I would think twice before staying here again.

Room Tip: Check the room before buying!
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronpatel, General Manager at BEST WESTERN Tunica Resort, responded to this review, April 5, 2013
Dear DeJe64,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Can you please provide us with the validity of your stay with us, Me and my entire team is not aware of any such problem being brought to our attention. We do take care of guest concerns very seriously, we are ranked amongst the top hotels when it comes to guest relations and customer service.

I look forward to hear from you, please do email or call us with the details.

If I can provide any assistance, please don't hesitate to contact me directly at 662-363-6711.


Sincerely,

Ron Patel
General Manager
BEST WESTERN Tunica Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

142 people have reviewed this hotel

Traveler rating
    75
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    4
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Port Saint Lucie, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

Stayed 3 days once again at the Best Western. Would not stay anywhere else. Clean, no need to ask for anything, as it is all there for you. Staff is always pleasant! Breakfast was very good with a lovely attendant. You will be surprised by the price ! Don't stay anywhere else !!!!

Room Tip: Staff was very helpful to any special request in room selection. Just ask.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joelton
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 24, 2013

Very friendly staff. Clean and cozy for the price. Convenient to the casino. Breakfast was good and pleanty of variety. Quick check in. Staff were all very curtious and helpful. great location for casino visit.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ronpatel, Manager at BEST WESTERN Tunica Resort, responded to this review, February 25, 2013
Thank you for taking the time to post about our property. We really value your opinion.
your response to us was:
motel were clean,this place had a swimming pool,and an exercise room,and quiet,tv in rooms,and you ask the maids for extra soaps and other extra's they will give without questions,friendly people there,nice,without paying out alot of money,and pet friendly,an ok place to go!

We appreciate your opinion, but we are not a pet friendly hotel. If you have any further questions or concerns or would like to book at the property again. Please do not hesitate to call me directly
Thank you
Ron Patel
General Manager
Best Western Tunica Resorts
6623636711
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adamsville, Tennessee
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 23, 2013

motel were clean,this place had a swimming pool,and an exercise room,and quiet,tv in rooms,and you ask the maids for extra soaps and other extra's they will give without questions,friendly people there,nice,without paying out alot of money,and pet friendly,an ok place to go!

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wildwood, Missouri, United States
1 review
5 of 5 stars Reviewed February 18, 2013

We found this hotel to be very convenient and accommodating. Best value south of Memphis. I would recommend to anyone traveling south on 61. The staff were very friendly and accommodating and greeted us with a smile and made sure everything was as we wanted.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lookout Mountain, Georgia
Top Contributor
54 reviews 54 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 30, 2013

Just wanted to write another report and tell everyone that this place is consistantly good. There are a lot of different options here with the casinos right down the road, but for the money,, you can't be a nice quiet nights rest.
The breakfast could be better, but,,,at least there is a breakfast.
The Staff is some of the best folks that you'd want to meet !

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Tunica Resort

Address: 7500 Casino Strip Blvd, Tunica, MS 38664
Phone Number:
Location: United States > Mississippi > Tunica
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tunica
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Tunica Resort 2*
Official Description (provided by the hotel):
We are centrally located at all nine casinos. We do have HBO in all 80 rooms. We are on the same strip as Hollywood, Sam's Town, Resorts Casino, and Fitz. We do offer hot breakfast, outdoor pool (seasonal), coffee pots, hair dryer, iron, ironing boards in all rooms. 3rd Floor Smoking with 2 double beds or 1 King bed. All king rooms come with pull out Sofa. We do not offer Roll-aways at this property. Also we are not pet friendly. ... more   less 
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Also Known As:
Tunica Resorts Best Western

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