I stayed here a while back and I booked the 3 last rooms they had. It was busy due to some comedian doing a stand-up at one of the casions nearby. 1 room was supposedly a non smoking room and 2 were smoking. Let me just tell you the non smoking room was wayyy worse than the 2 smoking rooms. I believe it was room 119 on the first floor on the right near the elevator. I went to the front desk to tell her about this issue do I wouldnt be charged for the smoke smell and you right-away told me I wouldnt be charged as it she was already aware of the problem. Upon check-out I was asked how was my stay and I said horrible the room smelled like smoke. And the lady in the morning said "I'm sorry we were full, last night and were unable to switch you rooms. Hopefully we can resolve this issue so next you wont have this problem." Really? As I can see the staff was "trying" to be helpful and supportive they took no action to resolve this problem. I would think twice before staying here again.
- Official Description (provided by the hotel):
- We are centrally located at all nine casinos. We do have HBO in all 80 rooms. We are on the same strip as Hollywood, Sam's Town, Resorts Casino, and Fitz. We do offer hot breakfast, outdoor pool (seasonal), coffee pots, hair dryer, iron, ironing boards in all rooms. 3rd Floor Smoking with 2 double beds or 1 King bed. All king rooms come with pull out Sofa. We do not offer Roll-aways at this property. Also we are not pet friendly. ... more less
- Reservation Options:
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- Also Known As:
- Tunica Resorts Best Western